Melany Hernandez

As a manager at Verde I am in charge of managing the floor during service, the staff and ensuring our customers get the best experience!

This position grants me with knowledge of handling nightly reports, cash deposits, scheduling, customer service, applications like Revel/open table, and practicing sales skills by promoting our event spaces to those who show interest.

When Covid came around in 2020, I had lost my job and moved from Manhattan, NY to Lawrence, MA while still in high school. I completed high school and did some college, but had to ultimately choose to leave behind college because of issues with my financial aid caused by my move.

From 2020-2023, I did basic fast-food jobs like subway and Mcdonald's until finally moving to Baltimore, MD.

As an office assistant, I served in a multicultural center focused on serving children during our art program.

I was in charge of opening/closing accounts, managing complaints, assisting our members with completing work in a safe environment, renewal or cancellation of memberships, and working the front desk.