Melany Leon Cuzco

• Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
• Collaborated with internal departments to resolve billing inquiries or disputes, providing prompt solutions and maintaining positive relationships with customers.
• Maintained confidentiality of sensitive financial information while handling invoicing and data entry tasks
• Detail oriented processes of employees timesheets, deductions and bonuses.
• Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
• Managed vendor database, ensuring accurate and up-to-date information for efficient payment processing

• Excellent costumer service while consistently meeting daily sales goals.

• Assisting guests with immersive Harry Potter experiences Shutterbuttons Photography Studio

• Proactively engaged walk-in customers to increase store traffic and boost sales opportunities.

•Cross-trained and collaborated with other store locations, quickly adapting to new environments and learning different procedures. (Gringotts and Brickworks)

• Designed, implemented, and maintained a system of three Danfoss frequency inverters.
• Optimized processes through a customized control panel.
• Developed detailed project budgets and maintenance plans.

• Supported students in electrical circuits and networks courses.
• Created comprehensive study guides and lab manuals.

• Led workshops on industrial process control systems.
• High level of accuracy in reconciling financial data.
• Successfully completed projects involving hardware integration, software development, and system optimization.
• Demonstrated strong communication skills through technical writing and presentations.
• Contributed to a collaborative team environment, fostering knowledge sharing and innovation.

• Deli duty’s department
• Menu design
• Customer service