Melany Leybman
Lodi,NJ
Summary
Professional Sales Executive with 5 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
In addition to the experience specified in this resume I manage couple years of experience outside the United States which required me to negotiate with suppliers related to tourism, office administration and customer service.
One of my most important skills, other than managing my own sales and personal goals is to help and teach my coworkers to work in a professional, motivated and ambitious environment, assuming a responsibility of being a leader.
Overview
3
3
years of professional experience
Work History
Designer
3D Innovation
Paramus, NJ
04.2023 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Set up and operate image scanning equipment to scan images into computer memory.
- Adjusted color, contrast, brightness and other characteristics of digital images using Adobe Photoshop software.
- Retouched scanned photographs and artwork to correct flaws in the original image.
- Modified existing graphics or created new ones from scratch using Adobe Illustrator software.
- Generated high-resolution files for printing purposes by resizing digital images while maintaining quality standards.
- Produced large format prints on canvas, banners or vinyl as requested by customers.
- Integrated 3D rendering into flat artwork designs when needed by combining rendered objects with traditional 2D illustration methods.
- Sourced props to authenticate designs and desired looks.
Sales Executive
Mind and Body Therapy
Paramus, NJ
10.2020 - 05.2022
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
- Explained features, advantages and benefits of products and services in clear, concise language.
- Discovered needs of prospective clients through strategically layered questions and utilized information to customize sales presentations.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Addressed customer concerns and promptly resolved issues to boost client satisfaction.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Collaborated with other sales team members to share selling strategies and gain new insights.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Administered and described strategies for customer retention and account expansion to employees, developing solid long-term relationships.
- Contacted existing customers or clients to gather testimonials and evidence to support sales proposals.
- Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.
- Developed pricing strategies that maximized profits while remaining competitive in the market.
Education
High School Diploma -
Leon Pinelo
Peru11.2013
Skills
- Sales and Market Development
- Market Trends Understanding
- Sales Presentations
- Territory Management
- Persuasive Selling
- Staff Training and Motivation
- Processing Payments
- Team Member Motivation
- Fluent in Spanish
- Problem Resolution
- Friendly, Positive Attitude
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Hebrew
Native/ Bilingual
Russian
Limited
Timeline
Designer
3D Innovation
04.2023 - Current
Sales Executive
Mind and Body Therapy
10.2020 - 05.2022
High School Diploma -
Leon Pinelo
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