Melany Mendoza
Hesperia,CA
Summary
Highly motivated and focused with knowledge in the application of business concepts such as; strategic planning, operations management, and human resource development. Adept in analytical thinking, organization, communication, leadership, and building strong relationships with business partners and coworkers. Committed to utilizing my skills to help others, while working towards the mission of a company. Proficient in various platforms, languages, and embedded systems, and able to effectively self-manage during independent projects, as well as collaborate as part of a productive team.
Overview
2
2
years of professional experience
Work History
Secretary Intern
Redlands Chamber of Commerce
2022.09 - 2023.01
- Answered incoming calls, maintained client relationships, and resolved customer service issues
- Managed a calendar of appointments, ensuring that all tasks were completed on time and in accordance with deadlines
- Maintained an up-to-date database of contact information for internal and external parties
- Ensured office was well-stocked with necessary supplies and equipment
- Assisted with the setup and breakdown of meetings and events
- Developed and implemented a new and efficient filing system that improved organization and access to information, reducing the time needed to locate documents
- Worked with executive director to develop and implement strategies for cost savings and resource optimization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted coworkers and staff members with special tasks on daily basis.
- Kept reception area clean and neat to give visitors positive first impression.
Line Cook
Bakers Twin Kitchen
2021.03 - 2022.01
- Ensured food safety and sanitation standards were followed at all times
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Monitored stock levels and restocked items as needed
- Cross-trained to fill in for absent team members and cover all kitchen needs
- Maintained kitchen equipment and appliances, ensuring they were clean, safe, and in proper working order.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
Bachelor of Science in Business Administration -
University of Redlands
Redlands, CA04.2023
Skills
- MS Office expert
- Collaboration
- Adaptability
- Customer Service
- File Management
- Document Preparation
- Office Administration
- Presentation Creation
- Data Entry
- Accounting skills
- Task Prioritization
- Multitasking and Time Management
Languages
Spanish
Native or Bilingual
Timeline
Secretary Intern
Redlands Chamber of Commerce
2022.09 - 2023.01
Line Cook
Bakers Twin Kitchen
2021.03 - 2022.01
Bachelor of Science in Business Administration -
University of Redlands
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