Melany Mendoza
Bronx,NY
Summary
Dependable and professional individual with extensive experience in childcare and hospitality, dedicated to delivering exceptional service while effectively managing multiple priorities in fast-paced environments. Proven ability to foster positive, lasting relationships with clients and guests, ensuring their needs are met with care and attention. Strong communication, problem-solving, and organizational skills contribute to a consistent track record of safety, satisfaction, and trust. Committed to exceeding expectations through adaptability and a proactive approach to every task.
Overview
2
2
years of professional experience
Work History
Babysitter
SYEP
07.2024 - 08.2024
- Built trusting relationships with children and families by consistently demonstrating professionalism, dependability, and compassionate care.
- Managed daily routines including feeding, diaper changes, naps, homework assistance, and bedtime schedules.
- Planned and supervised age-appropriate activities to support learning, creativity, and physical development.
- Ensured child safety at all times by maintaining a clean environment and closely monitoring children during play and daily activities.
- Communicated effectively with parents regarding children’s needs, schedules, and behavioral progress.
- Demonstrated patience, reliability, and strong problem-solving skills while managing multiple children of varying ages.
- Responded calmly and responsibly to emergencies and unexpected situations.
- Communicated effectively with parents regarding children's progress and daily activities.
- Managed schedules for daily routines, enhancing organizational skills among children.
Server ,hostess
AAA Caridad
03.2022 - 06.2023
- Created a welcoming and friendly atmosphere for guests from arrival to departure
• Greeted and seated customers promptly while managing wait times during busy hours
• Took food and beverage orders accurately and communicated clearly with the kitchen team
• Served meals efficiently while checking in with guests to ensure satisfaction
• Assisted guests with menu questions and offered recommendations when needed
• Handled cash and card payments responsibly using the POS system
• Helped maintain a clean, organized, and inviting dining area
• Worked closely with team members to keep service running smoothly in a fast-paced environment
• Developed strong communication, multitasking, and customer service skills - Supported needs of 30-50 person wait staff who attended to specific needs of countless customers daily for casual restaurant with social relevancy and intentionality.
Education
High School Diploma -
Borough of Manhattan Community College
New York (City), NY04-2027
High School Diploma -
Theodore Roosevelt Kappa International Highschool
Bronx, NY01.2025
Skills
- Creates positive experiences that keep clients coming back
- Anticipates needs and provides excellent service
- Connects well with children and guests of all ages
- Stays calm and professional
- Strong communication and interpersonal skills
- Professional, friendly, and trustworthy demeanor
- Excellent time management and multitasking abilities
- Dependable, punctual, and highly responsible
- Calm problem-solving and conflict resolution skills
- Safety-conscious with attention to detail
- Team-oriented with a positive work ethic
- Adaptable, patient, and quick to learn under pressure
- Finds quick, creative solutions to problems
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Babysitter
SYEP
07.2024 - 08.2024
Server ,hostess
AAA Caridad
03.2022 - 06.2023
High School Diploma -
Borough of Manhattan Community College
High School Diploma -
Theodore Roosevelt Kappa International Highschool