Melany Meza Calderon
Ormond Beach,FL
Summary
Driven professional with a proven track record at CENFOR, enhancing English proficiency through innovative curriculum development and personalized teaching strategies. Excelled in multitasking across roles, significantly improving customer satisfaction at Grindgastro Pub. Skilled in conflict resolution and guest relations, demonstrating exceptional attention to detail and critical thinking. Dedicated English Teacher with 2 years of experience instructing children learners in English language. Gifted in curriculum development and lecturing to maximize student engagement and learning. Analytical English Professor with outstanding analysis, critical thinking and writing skills. Friendly and personable with skill to stay organized and on top of important deadlines. Strong philosophy of classical teaching and knowledge of various methods to excite students about literature, language and communications.
Overview
4
4
years of professional experience
Work History
English Instructor
CENFOR
01.2022 - 05.2024
- Promoted skill development in reading, writing, speaking, and listening through various instructional methods tailored to individual needs.
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Cultivated a positive learning environment by fostering open communication, mutual respect, and active listening skills among students.
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Developed lesson plans and adapted curriculum to meet individual needs of students
Clothing Sales Associate
Lucy's Hallmark
09.2021 - 02.2023
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Maintained organized store environment to foster pleasant shopping experiences.
- Greeted customers, identified needs and provided product advice.
Restaurant Hostess
Grindgastro Pub
06.2020 - 01.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Medical Engineering
Daytona State College
Daytona Beach, FL05.2026
No Degree - Medical Engineering
Universidad De Costa Rica
Rio Claro, Costa Rica05.2026
Skills
- Reading Comprehension
- Teaching English
- Attention to Detail
- Critical Thinking
- Strong multitasking
- Greeting guests
- Active Learning
- Cleanliness and hygiene
- Conflict Resolution
- Cash Handling
- Guest Relations
Languages
Spanish
Native or Bilingual
Timeline
English Instructor
CENFOR
01.2022 - 05.2024
Clothing Sales Associate
Lucy's Hallmark
09.2021 - 02.2023
Restaurant Hostess
Grindgastro Pub
06.2020 - 01.2022
No Degree - Medical Engineering
Daytona State College
No Degree - Medical Engineering
Universidad De Costa Rica