MELANY OLIVEIRA
Fall River,MA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
Fall River, MA
02.2024 - Current
- Performed timely delivery of food orders based on Dasher app instructions.
- Efficiently interacted with customers during deliveries, ensuring their satisfaction.
- Ensured accurate order verification at restaurant pick-up and confirmed presence of all items before commencing delivery.
- Effectively communicated with restaurant staff regarding food orders and delivery instructions.
Cashier and Sandwich Artist
Subway
Fall River, MA
12.2021 - 02.2023
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered phone calls to assist customers with questions and orders.
- Assisted customers by providing information and resolving complaints.
Associate
Amazon
Fall River, MA
09.2020 - 10.2021
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Operated equipment such as scanners and scales correctly during checkout process.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
Education
Certificate - Cybersecurity
Bridgewater State University
Bridgewater, MA05-2025
Bachelor of Science - Criminal Justice
Bridgewater State University
Bridgewater, MA05.2023
High School Diploma -
Brockton High
Brockton, MA06.2019
Certificate - Information Technology
Coursera
Certification
- Technical Support Fundamentals - Coursera
- The Bits and Bytes of Computer Networking - Coursera
Languages
Spanish
Professional
Portuguese
Native/ Bilingual
Cape Verdean Creole
Native/ Bilingual
References
References available upon request.
Timeline
Dasher
DoorDash
02.2024 - Current
Cashier and Sandwich Artist
Subway
12.2021 - 02.2023
Associate
Amazon
09.2020 - 10.2021
Certificate - Cybersecurity
Bridgewater State University
Bachelor of Science - Criminal Justice
Bridgewater State University
High School Diploma -
Brockton High
Certificate - Information Technology
Coursera