Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melany Reyes

Norwalk

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Crew Member

Chipotle
09.2024 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Collaborated with team members to complete orders.

Music Artist Executive Assistant

Musical Artist
06.2022 - 05.2024
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Handled confidential and sensitive information with discretion and tact.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Contributed to creative process through original ideas and inspiration.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Server

Station House Bar & Grille
08.2022 - 12.2022
  • On hand for customer communication and needs. Providing hospitable and enjoyable environment. Cleaned and sanitized food/drink serving stations and tables.

Crew Member

Qdoba
06.2021 - 06.2022
  • Worked front counter, prep,and other areas.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Camp Counselor

Horizons Enrichment Program
12.2019 - 02.2020
  • Provide safe and supported learning environment. Assisted outside of the classroom monitoring and supervising their activities. Observed students during activities and assignments to document areas of focus. Maintain a clean and organized learning and activity space to help students feel welcome. Encourage students about positive social behavior and skills to build relationships with others. Manage communication between team members to keep operation sufficient and successful. Helped resolved problems with any issues.

Education

Norwalk High School
Norwalk, CT
01.2020

Bachelor of Arts - Fine Arts

Paier College of Art
Bridgeport, CT
06-2027

Skills

  • Communication
  • Artistic Ability
  • Leadership
  • Illustration
  • Digital Art
  • Teamwork and collaboration
  • Multitasking and organization
  • Cleaning
  • Attention to detail
  • Fast typing
  • Active listening
  • Flexible and adaptable
  • Problem resolution
  • Information confidentiality
  • Calendar management
  • Phone etiquette
  • Social media management
  • Videoconference preparation
  • Email management

Languages

English
Spanish
Native or Bilingual

Timeline

Crew Member

Chipotle
09.2024 - 05.2025

Server

Station House Bar & Grille
08.2022 - 12.2022

Music Artist Executive Assistant

Musical Artist
06.2022 - 05.2024

Crew Member

Qdoba
06.2021 - 06.2022

Camp Counselor

Horizons Enrichment Program
12.2019 - 02.2020

Norwalk High School

Bachelor of Arts - Fine Arts

Paier College of Art

Similar Profiles

CREATE PROFILE