MELANYS GARCIA
Miami,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
-
Front Desk Executive & Administration
Miami, FL
01.2024 - Current
- Participated with health care team to deliver quality and customer-focused health care to patients.
- Organized medical records for patient care plans and ensured accuracy.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
Server
ELEAZAR RESTAURANT
CAMAGUEY, CUBA
10.2021 - 07.2023
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
IPVCE MAXIMO GOMEZ
CUBA05-2019
LAWYER
UNIVERSIDAD IGNACIO AGRAMONTE
CUBASkills
- Cultural Awareness
- Time Management
- Organizational Skills
- Task Prioritization
- Teamwork and Collaboration
- Networking
- Customer Relations
- Data Management
Languages
Spanish
Full Professional
English
Limited
Timeline
-
Front Desk Executive & Administration
01.2024 - Current
Server
ELEAZAR RESTAURANT
10.2021 - 07.2023
High School Diploma -
IPVCE MAXIMO GOMEZ
LAWYER
UNIVERSIDAD IGNACIO AGRAMONTE
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