MELASIA MOANEY
Easton,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Assistant Teacher
Talbot County Public Schools
07.2018 - Current
- Monitored and reported student progress and development, offering mentoring as needed
- Worked with teachers to design lesson plans and coordinate activities for classes
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth
- Monitored students during quizzes and tests
- Supervised recess, lunch and daily student intake and dismissal
- Assisted in implementation of new learning tools, systems and materials
- Provided one-on-one and group-based learning support focused on student progress
- Researched and presented new learning tools and technology devices for classroom application
- Worked with teacher and administrators to enforce school policies and procedures
- Implemented virtual learning on an as needed basis
Customer Service Representative
Target
12.2016 - 08.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Answered customer telephone calls promptly to avoid on-hold wait times
- Processed customer adjustments to maintain financial accounts
- Entered orders into computer database system
- Exhibited high energy and professionalism when dealing with customers and staff
- Answered calls per shift to meet fast-paced call center demands
- Documented and detailed calls and complaints using call center's CRM database.
Education
Associate of Arts - Early Childhood Education
Chesapeake College
Wye Mills, MD 05.2020 - Current
Skills
Learning Support
Certification
CompTia A+ January 2023
Timeline
Associate of Arts - Early Childhood Education
Chesapeake College
05.2020 - Current
Assistant Teacher
Talbot County Public Schools
07.2018 - Current
Customer Service Representative
Target
12.2016 - 08.2018
Similar Profiles
Abigail SherwoodAbigail Sherwood
Teacher at Talbot County Public SchoolsTeacher at Talbot County Public Schools
Jennifer AndrewsJennifer Andrews
Reading Tutor at Talbot County Public SchoolsReading Tutor at Talbot County Public Schools
Addison RiceAddison Rice
Substitute Teacher at Talbot County Public SchoolsSubstitute Teacher at Talbot County Public Schools
Kyle WellerKyle Weller
Teacher at Talbot County Public SchoolsTeacher at Talbot County Public Schools
Noah ReemNoah Reem
Brokerage Sales Representative at Hub GroupBrokerage Sales Representative at Hub Group