Melat Mekonnen
Spring Lake,NJ
Summary
Finance and aviation management graduate and operations leader with 5+ years as an Amazon process improvement specialist in high-volume logistics. Founded Shipfllow, an AI-powered B2B freight SaaS platform. Uses real-time operational execution, cross-modal transportation expertise, and AI-assisted Python and SQL automation to reduce operational risk and support trading and advisory strategy.
Overview
5
5
years of professional experience
Work History
Founder & CEO
Shipfllow
Hampton, New Jersey
08.2025 - Current
- Built and scaled AI-powered logistics automation platform, enhancing dispatch operations for trucking companies.
- Led end-to-end product development from MVP to scalable SaaS platform, automating manual dispatch processes.
- Designed and developed comprehensive web platform architecture, including both frontend and backend components.
- Conducted customer discovery with trucking companies to identify operational challenges and inform product development.
- Analyzed customer feedback and operational data to prioritize product enhancements and guide strategic decisions.
- Developed automated workflows for invoices, rate confirmations, proof of delivery, and shipment tracking.
- Scaled user base by implementing iterative feedback loops and optimizing onboarding processes.
- Integrated AI-driven features to optimize dispatch decisions and minimize operational workload.
Process Improvement Specialist (problem Solver)
Amazon
Robbinsville Township, NJ
11.2021 - 09.2026
- Analyzed operational performance data to identify bottlenecks and implement targeted process improvements, enhancing efficiency in high-volume fulfillment environments.
- Resolved complex operational issues under time constraints using data-driven problem-solving techniques.
- Monitored process performance to uncover inefficiencies and inform data-driven decisions, driving improvements in throughput and operational effectiveness.
- Collaborated cross-functionally with operations and support teams to improve productivity and ensure compliance with company standards, resulting in streamlined operations.
- Recognized on Amazon's Voice of the Associate board for exemplary teamwork and problem-solving skills.
- Earned AWS and SOAR2 (L4–L5) certifications, showcasing advanced technical and analytical capabilities.
Education
Bachelor of Science - Avation Management
Thomas Edison State University
Trenton, NJ12-2026
Bachelor of Science - Finance
Thomas Edison State University
Trenton, NJ10-2026
Skills
- Python and SQL scripting
- Advanced Excel (XLOOKUP and data modeling)
- AI-driven logistics and automation
- Process optimization and cost reduction
- Financial and market analysis
- B2B cash flow and invoice management
- Financial systems integration
- Quantitative problem solving and risk management
Timeline
Founder & CEO
Shipfllow
08.2025 - Current
Process Improvement Specialist (problem Solver)
Amazon
11.2021 - 09.2026
Bachelor of Science - Avation Management
Thomas Edison State University
Bachelor of Science - Finance
Thomas Edison State University