Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melayna Ooley

Gainesville,FL

Summary

Optometric professional prepared for role in advanced eye care. Brings in-depth experience in patient assessment, diagnostic testing, and maintaining meticulous patient records. Focuses on team collaboration and adaptability, ensuring seamless operations in dynamic environments. Proficient in ocular imaging and patient communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Optometric Technician

Starling Eye Group
04.2022 - Current
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.

Sales Manager

The Children's Place
02.2022 - 08.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.

To-Go Server

Cracker Barrel
04.2021 - 08.2021
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.

Education

Psychology

University of Florida
Gainesville, FL
05-2025

Associate of Science - Health Sciences

Indian River State College
Ft. Pierce, FL
05-2021

High School Diploma -

Sebastian River High School
Sebastian, FL
05-2021

Skills

  • Visual field testing
  • Appointment scheduling
  • Retinal photography
  • Diagnostic imaging
  • Insurance billing
  • Glaucoma screening
  • Pre-testing procedures

Certification

  • CPOA - Certified Paraoptometric Assistant

Timeline

Optometric Technician

Starling Eye Group
04.2022 - Current

Sales Manager

The Children's Place
02.2022 - 08.2022

To-Go Server

Cracker Barrel
04.2021 - 08.2021

Psychology

University of Florida

Associate of Science - Health Sciences

Indian River State College

High School Diploma -

Sebastian River High School

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