Melayna Wines
Lynchburg,VA
Summary
Smart, focused individual proudly touting exemplary engineering skills. Dedicated individual willing to learn from others. Known for reliability and excellent attention to detail. Always eager to learn.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Dominos Pizza Inc.
Lynchburg, VA
03.2024 - Current
- Checked tires for proper inflation before leaving on each route.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Maintained accurate records of goods delivered and collected payments as required.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Ensured accurate completion of all paperwork associated with deliveries.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Monitored fuel level throughout shift and refueled when necessary.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Utilized street maps to plan and determine most efficient routes.
- Contacted customers prior to delivery to coordinate delivery times.
Merchandiser
PepsiCo
Lynchburg, VA
01.2023 - 03.2024
- Coordinated promotional events such as special sales or clearance items.
- Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Monitored competitor activities in order to stay ahead of the competition.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Provided training and support for new staff members in regards to merchandising operations.
- Developed promotional strategies to increase sales of featured products.
- Performed regular price checks on select items throughout the store location.
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Provided feedback from customers regarding product selection, display, and pricing.
- Maintained a clean and organized work environment at all times.
- Set up attractive window displays that encouraged customers to enter the store.
- Conducted regular inventory checks to maintain accurate stock levels.
- Researched new products to determine potential success in assigned stores.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Established processes for tracking damaged goods returns from retail outlets.
- Assisted customers with locating desired items within store locations.
- Organized displays according to company standards and specifications.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Store Associate
Aldi
Lynchburg, VA
12.2021 - 01.2023
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Ensured the cleanliness and tidiness of the store.
- Processed sales transactions accurately and efficiently at the cash register.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Assisted customers with product selection, pricing and availability.
- Monitored employee performance to ensure adherence to company standards.
- Performed daily opening and closing procedures for store operation.
- Stocked shelves with merchandise and maintained inventory levels.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Demonstrated excellent customer service skills at all times.
- Resolved customer complaints promptly with professionalism and courtesy.
- Addressed customer complaints in a professional manner.
- Reconciled daily sales transactions against cash registers totals.
- Operated scanning equipment for price checks and stock replenishment.
- Organized store displays to ensure maximum visibility of products.
- Adhered to safety regulations when handling hazardous materials.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Provided cash register operations and handled customer payments.
Overnight Stocker and Receiver
Kroger
Forest, VA
11.2020 - 11.2021
- Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.
- Processed returns quickly and accurately according to company standards.
- Operated forklift or other machinery safely to move large quantities of merchandise as needed.
- Organized warehouse space to maximize efficiency of product storage.
- Stocked shelves and rotated product according to code dates.
- Prepared outgoing shipments by verifying materials against shipping orders; packing boxes; affixing labels; calculating weights; sealing packages; loading trucks.
- Complied with safety regulations and maintained cleanliness of work environment at all times.
- Checked orders prior to shipment to ensure accuracy and quality control measures are met before leaving the store and warehouse premises.
- Provided assistance with special projects as requested by management team members.
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Checked in merchandise, compared identifying information against receiving documents for accuracy.
- Verified merchandise receipts by comparing items and quantities unloaded with bills of lading, invoices, orders, or other records.
- Assisted customers in locating products throughout the store and warehouse while providing excellent customer service skills at all times.
- Inspected equipment daily to ensure proper working order prior to use.
- Restocked returned goods into designated areas within the store and warehouse as needed.
- Followed established procedures for processing incoming and outgoing shipments efficiently.
- Maintained accurate inventory records on all received items.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Coached new staff preparing outgoing and receiving incoming shipments.
Assistant Manager
Lake Forest Boarding and Grooming
Forest, VA
05.2017 - 11.2020
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Resolved conflicts between team members in an effective manner.
- Assisted with grooming activities such as brushing fur and trimming nails.
- Kept work area clean and organized at all times according to company standards.
- Observed animals' behavior to detect signs of illness or injury.
- Maintained records of animal feedings, medications administered, and other pertinent information.
- Cleaned and disinfected cages, kennels, runs, and animal holding areas.
- Performed basic office tasks such as answering phones and scheduling appointments.
- Trained new staff members on proper animal handling techniques.
- Assisted in transporting animals to veterinarian appointments.
- Sanitized equipment used during grooming processes according to established guidelines.
- Administered medications as directed by veterinarians.
- Provided food, water, and bedding for animals in care.
- Ensured that all safety protocols were followed when handling animals.
- Monitored animals for signs of stress or discomfort while in the facility.
- Greeted customers and provided information about services offered by the kennel.
- Recorded detailed notes regarding each animal's health conditions.
- Walked dogs on a daily basis to ensure they received exercise.
- Organized supplies needed for daily operations of the kennel facility.
- Provided emotional support to pets who experienced separation anxiety from their owners.
- Adhered to animal dietary health guidelines in providing food and water to boarded animals.
- Maintained clean and orderly play yards, kennels and cages.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Crew Member
Dairy Queen Grill & Chill
Madison Heights, VA
01.2016 - 05.2017
- Assisted management team with inventory counts of food products and beverage supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Adhered to health department regulations regarding food handling procedures.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Education
High School Diploma -
Amherst County High School
Amherst, VA05-2017
Skills
- Quality Assurance
- DOT Compliance
- Cargo Handling
- Equipment Operation
- Mileage Tracking
- Order Verification
- Payment Collection
- Product Promotion
- Dispatch Communication
- Documentation And Reporting
- Dependable and reliable
- Database Management
- Customer Service
- Courteous and polite demeanor
- Problem-Solving
- Route Planning
- Shipping and packaging
- Sales strategy development
- Complex Problem-Solving
- Time management skills
- Stocking and Inventory
- Attention to Detail
- Pallet jack and hand truck operation
- Equipment monitoring
- Client Relationship Management
- Teamwork and Collaboration
- Punctual and Reliable
Timeline
Delivery Driver
Dominos Pizza Inc.
03.2024 - Current
Merchandiser
PepsiCo
01.2023 - 03.2024
Store Associate
Aldi
12.2021 - 01.2023
Overnight Stocker and Receiver
Kroger
11.2020 - 11.2021
Assistant Manager
Lake Forest Boarding and Grooming
05.2017 - 11.2020
Crew Member
Dairy Queen Grill & Chill
01.2016 - 05.2017
High School Diploma -
Amherst County High School