Summary
Overview
Work History
Education
Skills
Experience Years
Timeline
Generic

Melba J Romero

San Marcos,Texas

Summary

25 plus years of experience driving profitability through strategic growth, leading teams and quality control. Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic perspective, ability to learn procedures very quickly, to handle diverse demanding workload in a fast paced environment. Exceptional customer service commitment.

I am presently seeking a position where I can utilize my variety of skills to benefit the company that offers opportunity for advancement.

Overview

26
26
years of professional experience

Work History

Outpatient Registration

Ascension Seton Hays R1
02.2023 - Current
  • COLLECTING AND VERIFYING PATIENT INFORMATION, INCLUDING DEMOGRAPHIC DETAILS, INSURANCE COVERAGE AND MEDICAL HISTORY, TO ACCURATELY REGISTER PATIENTS FOR OUTPATIENT PROCEDURES OR APPOINTMENTS.
  • COLLECTING PATIENTS INSURANCE INFORMATION AND VERIFIY WITH PATIENTS INSURANCE BENEFITS AND ELIGIBLITY FOR UP COMING PROCEDURES.
  • EFFECTIVELY VERIFY AND COMMUNICATE TO PATIENTS AND THEIR FAMILY INSURANCE ELEGIBILITY, BENEFITS AND PAYMENTS RESPONSIBILITIES.
  • ENSURNING PATIENTS UNDERSTAND AND SIGN NECESSARY CONSENT FORMS AND MEDICAL RELEASES.
  • PROVIDING COURTEOUS AND PROFESSIONAL SERVICE TO PATIENTS, ADDRESSING CONCERNS AND RESOLFING ISSUES PROMPTLY.

Store Manager

Lori's Gifts
01.2022 - 01.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Completed point of sale opening and closing procedures.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Store Manager

Yankee Candle
06.2011 - 01.2021
  • Maximize sales by providing an exceptional customer service
  • Consistently exceed sales and inventory goals
  • Manage all store operations
  • Train and develop high performance team
  • Set and evaluate weekly, monthly, and seasonal goals for staff
  • Create enthusiasm/excitement within store to motivate high performance
  • Continually demonstrate customer service and floor supervision skills
  • Control company assets, loss prevention and payroll
  • Implement visual directives, execute floor-sets and promotional directives
  • Oversee the cleanliness and organization of sales floor and backroom
  • Support and comply with all company policies and procedures

Store Manager

Anne Klein
07.2007 - 12.2010

Store Manager

Bookstore
02.2007 - 07.2007

Store Manager

Treza
04.2005 - 01.2007

Assistant Manager

Kasper
12.2004 - 04.2005

Assistant Manager

Petite Sophisticate
07.1999 - 11.2004

Education

Other - Retail/Management

Interactive Systems Laboratories
San Marcos, Texas
02.1988

High school or equivalent - All required subjects

San Marcos High School
San Marcos, Texas
05.1982

Skills

  • Retail Management skill
  • Microsoft Word, Excel, and Power Point
  • Team Building and Leadership
  • Multitasking and Organization
  • Recruiting and Hiring
  • Insurance Verification
  • Medical terminology
  • Data Entry
  • HIPPA Educated
  • Customer Service
  • Bilingual

Experience Years

25

Timeline

Outpatient Registration

Ascension Seton Hays R1
02.2023 - Current

Store Manager

Lori's Gifts
01.2022 - 01.2023

Store Manager

Yankee Candle
06.2011 - 01.2021

Store Manager

Anne Klein
07.2007 - 12.2010

Store Manager

Bookstore
02.2007 - 07.2007

Store Manager

Treza
04.2005 - 01.2007

Assistant Manager

Kasper
12.2004 - 04.2005

Assistant Manager

Petite Sophisticate
07.1999 - 11.2004

High school or equivalent - All required subjects

San Marcos High School

Other - Retail/Management

Interactive Systems Laboratories

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Melba J Romero