Melba Ross
Gulfport,MS
Summary
Dynamic and dedicated professional with extensive experience in customer service at Froogels Cost. Proven ability to enhance customer loyalty through exceptional assistance and attention to detail. Skilled in cash handling and maintaining a clean environment, while demonstrating patience and empathy in all interactions. Committed to delivering excellence in every aspect of service.
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier Customer Service
Froogels Cost
05.2025 - 12.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Sales Associate
Home Depot
01.2020 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Med Tech Supervisor Cna Medical Asst
Heron House
02.2014 - 04.2019
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Prepared solutions, stains and reagents in accordance with standards.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
Education
No Degree - Medical Assisting
Charles Stewart Mott Community College
Flint, MI06-1981
High School Diploma -
Atherton High
Burton, MI06-1979
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Patience and empathy
- Customer assistance
- Work ethic and integrity
- Time management skills
Certification
Med Tech Medical Asst Clincal and Clerical Medical Terminology
Timeline
Cashier Customer Service
Froogels Cost
05.2025 - 12.2025
Retail Sales Associate
Home Depot
01.2020 - 01.2025
Med Tech Supervisor Cna Medical Asst
Heron House
02.2014 - 04.2019
No Degree - Medical Assisting
Charles Stewart Mott Community College
High School Diploma -
Atherton High