Melba Smith

Work History

Cashier/Customer Service

Exxon Gas Station

2021.10 - Current

Greeted customers entering store and responded promptly to customer needs.
Addressed customer needs and made product recommendations to increase sales.
Restocked and organized merchandise in front lanes.
Set up new sales displays each week with fresh merchandise.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Worked closely with shift manager to solve problems and handle customer concerns.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Built relationships with customers to encourage repeat business.
Worked with floor team and managers to meet wide range of customer needs.
Handled cash with high accuracy and took care to check bills for fraud.
Answered questions about store policies and addressed customer concerns.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Welcomed customers and helped determine their needs.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Operated cash register to record transactions accurately and efficiently.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Passionate about learning and committed to continual improvement.
Demonstrated respect, friendliness and willingness to help wherever needed.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.

Caregiver

Lisa Ng

2014.07 - 2021.02

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Scheduled and coordinated medical appointments.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Provided mobility assistance such as walking and regular exercising.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Improved patients' comfort with massage and application of topical treatments.

Factory Worker

Embroidery Company

1999.11 - 2009.01

Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
Loaded and unloaded parts on production line to establish smooth operations.
Calibrated machines to maintain required productivity levels and adherence to quality standards.
Met production targets and tight deadlines by collaborating closely with team members.
Maintained organized work area by cleaning and removing hazards.
Used equipment properly to avoid workplace hazards or injuries.
Performed quality checks on finished products to identify and address discrepancies.
Maintained machinery to prevent overloads and avoid malfunctions.
Carefully packaged finished products and prepared for shipment.
Organized and detail-oriented with a strong work ethic.

Hotel Room Attendant

Winsurf Beach Hotel

1996.05 - 1997.02

Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Returned emptied garbage receptacles to proper locations.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
Supported team members in completing daily responsibilities, fostering a collaborative work environment.
Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
Sorted, laundered and put away various laundry items.
Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
Streamlined room turnover process by effectively prioritizing tasks and managing time.
Replenished guest room water glasses, toiletries, and paper products.
Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Checked appliances in guest rooms to determine good working order.
Participated in regular staff meetings to discuss ways of improving team performance and overall guest experience.
Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
Inspected guest rooms to replenish soap, paper towels and toiletries.
Completed special housekeeping actions such as turning mattresses on set schedule.
Changed bed linens and collected soiled linens for cleaning.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Washed and put away kitchen dishes, utensils and glassware.
Passionate about learning and committed to continual improvement.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.

Summary

Overview

Work History

Cashier/Customer Service

Caregiver

Factory Worker

Hotel Room Attendant

Education

Skills

Certification

Culinary

Timeline

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