Melbah Dewu
Dallas,TX
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA CERTIFIED NURSING ASSISTANT
Lakewest Rehabilitation & Skilled Care
Dallas, TX
01.2025 - Current
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Answered call lights to provide emergency treatment and assistance to patients.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Maintained a clean environment for the safety of patients by following infection control protocols.
- Demonstrated proficiency in patient transfer techniques using wheelchairs, gurneys and lifts.
HOUSEKEEPER/ HOUSEMAN
By The Sea Resorts
Panama City Beach, FL
04.2024 - 10.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Marketing Customer Services
Shoprite Store
Kuilsriver , South Africa
10.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate of Arts -
BA-Communication , University of Zimbabwe
Harare11-2018
Skills
Clinical documentation
Flexibility and adaptability
Feeding assistance
Bathing assistance
Compassion and empathy
Attention to detail
Positive attitude
Computer skills
Complex Problem-solving
Vital signs monitoring
Basic life support
End-of-life care
HIPAA compliance
Patient care
Time management
Document evaluation
Risk analysis
Multi-line phone talent
Certification
- Caregiving Certification
- CNA Certification
- BLS & CPR
Timeline
CNA CERTIFIED NURSING ASSISTANT
Lakewest Rehabilitation & Skilled Care
01.2025 - Current
HOUSEKEEPER/ HOUSEMAN
By The Sea Resorts
04.2024 - 10.2024
Marketing Customer Services
Shoprite Store
10.2023 - 03.2024
Associate of Arts -
BA-Communication , University of Zimbabwe
WEBSITES
LinkedIn, LinkedIn.com/in/melbah