Melchi Komi

• Enhanced communication efficiency by developing WhatsApp channels and team threads.
• Established Excel tracking systems, improving data accuracy and decision-making speed.
• Streamlined internal mobility workflows, ensuring reliable and organized datasets.
• Managed user-facing operations, maintaining data integrity across various sources.
• Designed repeatable digital processes for team engagement events, incorporating feedback loops.

• Enhanced chatbot interactions by developing a Python backend with Fast API.
• Integrated interactive frontend using HTML, CSS, and JavaScript for user engagement.
• Created a secure login page with session logic and form validation.
• Facilitated backend communication with the MAXX Energy website for seamless user experience.
• Employed version control and structured deployments in a DevOps-style environment.
• Resolved deployment issues promptly, minimizing downtime and enhancing system reliability.

Maintained system health through routine maintenance tasks, preventing operational failures.

• Identified performance bottlenecks by conducting thorough multi-point inspections.
• Executed structured troubleshooting, assisting with basic diagnostics for system issues.
• Performed tire services on over 50 vehicles with precision, showcasing process-driven and automation-ready skills.
• Enhanced troubleshooting accuracy through collaboration with senior technicians for best practices.