Melda Cogswell
Forest Grove,OR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Shift Lead
Tenintys Pizza and Subs
North Plains, OR
10.2014 - Current
- Handled cash register transactions accurately while providing excellent customer service.
- Provided guidance and support to other team members as needed.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Adhered to all health code regulations while preparing food items for customers.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Evaluated employee performance, delivering individualized feedback and praise.
Nursery Teacher
YMCA
Forest Grove, OR
11.2016 - 03.2019
- Read stories aloud to engage children in language development activities.
- Assessed each child's individual needs and created personalized lesson plans accordingly.
- Supervised classroom activities including snack time, recess, nap time, story time.
- Planned engaging lessons that incorporated music, art projects, games.
- Participated in professional development workshops related to early childhood education.
- Encouraged positive behavior through the use of reward systems and appropriate discipline techniques.
- Maintained accurate records of student attendance and behavior incidents.
- Provided a nurturing environment by establishing trusting relationships with students and their families.
- Implemented safety protocols within the classroom setting such as fire drills.
- Collaborated with colleagues to develop innovative teaching strategies and approaches.
- Prepared educational materials and resources that support curriculum objectives.
- Administered first aid and medication in accordance with health and safety regulations.
- Guided children in developing essential life skills, such as independence and problem-solving.
School Bus Driver
Mid Columbia Bus
Banks, OR
08.2014 - 11.2016
- Developed positive relationships with students through friendly interactions.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Complied with district policies and procedures concerning student discipline.
- Promoted good public relations by responding courteously to inquiries from parents or members of the community.
- Responded quickly in emergency situations by taking appropriate actions.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Communicated effectively with parents regarding student transportation issues.
- Managed time efficiently so that routes are completed within allotted timespan.
- Assisted with loading and unloading of passengers as needed.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Reported student behavior incidents promptly to the appropriate personnel.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Assisted passengers in evacuation of bus in case of emergency.
- Used navigation equipment and two-way radio while remaining focused on safety.
- Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
Office Manager
Forest Grove Computers
Forest Grove, OR
09.2008 - 09.2010
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed and implemented office policies and procedures.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Developed effective communication strategies between departments within the organization.
- Monitored inventory levels and placed orders when needed.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Automated office operations for managing client correspondence, payment schedules and data communications.
Education
Associate of Arts - Transfer
Portland Community College
Portland, OR12-2013
Skills
- Operations Monitoring
- Performance Improvement
- Team motivation
- Guest service
- Regulatory Compliance
- Workplace Safety
- Conflict Resolution
- Decision-making capabilities
- Technical knowledge
- Work Delegation
- Goal Setting and Tracking
- Team Leadership
- Role Modeling
- Interpersonal Relations
- Positive Attitude
- Cash Handling
- Responsible and Punctual
- Hardworking and Dedicated
- Verbal Communication
- Attention to Detail
Affiliations
- Leads a women's church group
- Mother to 5 children
- Maintain a garden on a regular day basis
- Attend as a vendor to Bazaars
Timeline
Nursery Teacher
YMCA
11.2016 - 03.2019
Shift Lead
Tenintys Pizza and Subs
10.2014 - Current
School Bus Driver
Mid Columbia Bus
08.2014 - 11.2016
Office Manager
Forest Grove Computers
09.2008 - 09.2010
Associate of Arts - Transfer
Portland Community College