Mele Iloa Rigdon
Sheridan,WY
Summary
Motivated trainee eager to advance professionally and contribute to center's goals and purpose. Exceptional leadership and planning abilities with deep understanding of institution's practices. Teachable and ready to learn from experienced professionals.
Overview
13
13
years of professional experience
Work History
Industrial Sewing Trainee
Lagniappe
04.2024 - Current
- Learned commercial sewing and manufactured pet beds for animal shelters and canvas bags for foster families and their children
- Participated in personal and leadership development curricula, emphasizing leadership through service.
Front Desk Receptionist
Mill Inn
08.2017 - 02.2018
- Greeted and served guests; utilized customer and hospitality skill set to handle overwhelmed guests with respect and understanding; resolved issues or complaints while upholding company policies and procedures
- Booked and confirmed online reservations and made debit/credit card transactions
- Managed new employees, which included training, monitoring, directing and encouraging them in their positions.
Housekeeper
Best Western
08.2014 - 07.2015
- Answered guests requests and questions; addressed and handled concerns about rooms and hotel amenities
- Cleaned and organized rooms for guests with impeccable detail.
Waitress
Polynesian Cultural Centre
02.2011 - 01.2013
- Waited on guests in food service and maintained a positive customer-first attitude; utilized customer and hospitality skill set to handle customer complaints and fix issues to their satisfaction
- Utilized teamwork and professionalism with fellow co-workers
- Set up buffet lines; rotated and inventoried food and supplies, following Department of Health guidelines.
Education
Brigham Young University-Hawaii
06.2013
High School Diploma -
Liahona High School, Tonga South Pacific
01.2008
Skills
- Microsoft Office Suite
- Multi-lingual - Fluent in English, Tongan and currently studying Spanish
- Leadership skills include empathy, patience, problem solving and training
- Organizational skills including coordinating calendars, research, and time management
- Interpersonal skills include active listening, adaptability, a good attitude, high personal standards, honesty, learning quickly, and taking directions well
Accomplishments
- CPR Certificate – 2024
- Won the “Sheridan, WY Cloud Peak Tournament” for heaviest deadlift of 400 lbs- March 2022
- Employee of the month at the Polynesian Cultural Centre in 2012
References
- Shyda May, 307-672-6401
- Diana Cline, 307-751-7916
- Lorita Sanft, 682-228-9953
Hobbies and Interests
- Working out
- Farming
- The outdoors
- Hiking
- Spear fishing
- Swimming
- Drawing
- Singing
- Watching football
Timeline
Industrial Sewing Trainee
Lagniappe
04.2024 - Current
Front Desk Receptionist
Mill Inn
08.2017 - 02.2018
Housekeeper
Best Western
08.2014 - 07.2015
Waitress
Polynesian Cultural Centre
02.2011 - 01.2013
Brigham Young University-Hawaii
High School Diploma -
Liahona High School, Tonga South Pacific