Summary
Overview
Work History
Education
Skills
References
Languages
Work Availability
Work Preference
Quote
Timeline
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Mele Tupou

Clerk
Inglewood,CA

Summary

Professional and experienced customer service representative with over 15 years of industry experience. Cultivates strong relationships with clientele while prioritizing guests' needs and expectations. Adaptable and a great multitasker on the job. Dependable, motivated, and driven contributor to the company.

Overview

10
10
years of professional experience

Work History

Office Ticket Clerk

El Camino College
Torrance, CA
10.2018 - Current
  • Managing a wide range of administrative and clerical duties in the office which includes but are not limited just to typing, data processing, updating databases, creating event files, filing, sorting, preparing and sending mail.
  • Also, sales and dispersal of event tickets to the public through the web and in person, as well as cash handling, photocopying, scanning, answering and transferring phone calls.

Caregiver

IHSS
Gardena, CA
02.2015 - 05.2024
  • Company Overview: Private client
  • Provided clients with in-home personal care which involves basic food preparation as well as overseeing medication and prescription usage.
  • Also, assisting with routine doctor's visits.
  • Private client

Office Agent

AGI
, CA
11.2017 - 05.2018
  • Company Overview: Aeromexico via LAX
  • Administered and arranged transport of goods internationally through export with airlines, freight companies and customers.
  • Processing data through airway bills, document preparation as well as preparing and taking documents to the U.S. Custom Border's Office.
  • Aeromexico via LAX

Education

A.S. - Business Administration

El Camino College
Torrance, CA
07.2025

Skills

  • Patience and empathy
  • Professionalism and courtesy
  • Travel industry knowledge
  • Cash handling skills
  • Ticketing software expertise
  • Complaint resolution

References

  • Barbara Riser, Coworker and Manager Employee, El Camino College, (323) 497-1003
  • Tina Galindo, Coworker and Mentor Employee, El Camino College, (310) 753-3892
  • Christle Vuki, Coworker and Mentor Employee, Carrand Companies, (424) 200-4955

Languages

Tonga
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Work Location

HybridRemoteOn-Site

Important To Me

Work-life balanceCompany CultureFlexible work hoursCareer advancementHealthcare benefitsPaid time offPaid sick leave401k matchTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit Sharing4-day work week

Quote

I can do all things through Christ Jesus who strengthens me.

Timeline

Office Ticket Clerk

El Camino College
10.2018 - Current

Office Agent

AGI
11.2017 - 05.2018

Caregiver

IHSS
02.2015 - 05.2024

A.S. - Business Administration

El Camino College