Melea Jefferson
Broken Bow,OK
Summary
My school years I have been selected to attend Bakersfield, California with the Choctaw nation cultural outreach to be able to go social dance, do the Lord’s Prayer, for the past 3 years since I was in high school. Being in my schools indigenous club has given me the opportunity to go and perform are various dance’s to crowds in elementary and high schools from Texas and Oklahoma. During my senior year of school I have been able to hold the senior miss powwow princess title with also being are president for are indigenous club and vice president of membership for the local officer fccla group as well. Being in high school has given me opportunities to branch out and speak in from of thousands of people and even complete for fccla in speaking on focus on children, where my group and I had to go and preform life skills on ways of being kind and using inside voices in school classes second threw third grades in are local school areas. My end of high school year I have competed in are district two Choctaw nation pageant where I was able to be selected as are district two senior miss Choctaw nation, then with that I was able to compete for the miss Choctaw nation of Oklahoma pageant where I very pleased and proud to say I am the miss Choctaw nation of Oklahoma for the year 2024 - 2025 year. Threw my years of school and work I have been able to grow from my experiences in life in time management and leadership. Working hard for my career in my past and present, I’m a hard working person who trying to make big changes in my life to help better myself and others around me as well.
Overview
4
4
years of professional experience
Work History
Server
Choctaw Nation
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Improved dining experience by providing prompt, attentive service to guests.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista
Local 259, Leslie
06.2023 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Barista
Okie Girls, Julie Blake
05.2021 - 03.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
- Negotiated with suppliers for better pricing on high-quality beans, enhancing product quality while maintaining profit margins.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
High School Diploma -
Broken Bow High School
Broken Bow 05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Team collaboration
- Quality control
- Performance improvement
- Relationship management
- Order management
- Dining area maintenance
- Guest seating
- Item promotion
- Positive guest interactions
- Calm demeanor
- Positive and professional
- Dining customer service
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- Multitasking Abilities
- High energy and stamina
- Problem-solving
- Cool under pressure
- Excellent communication
Accomplishments
Miss Choctaw nation 2024-2025
Head powwow lady dancer 2025
Former powwow princess 2023-2024
Former fccla local officer vp of membership
Former district 2 sr miss 2024-2025
Former district 2 jr miss 2022-2023
Languages
English
Native or Bilingual
Timeline
Server
Choctaw Nation
02.2024 - Current
Barista
Local 259, Leslie
06.2023 - 09.2023
Barista
Okie Girls, Julie Blake
05.2021 - 03.2022
High School Diploma -
Broken Bow High School
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