Meleca Consultado
Seasoned Professional
Fullerton,CA
Summary
Approachable, self-motivated, dependable and eager learner committed to facilitating an environment that is safe, warm, welcoming to all. Team oriented and passionate employee that seeks to be part of the communal success of students within the Fullerton School District. Excellent communication and customer service skills.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Shift Supervisor
Provisions Deli, Cafe and Bottle Shop
2023.06 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
International High School Dorm Parent
Fairmont Prep Academy
2022.08 - Current
- Fostered productive and supportive environment for academic and social success for 32 international students.
- Help prepare meals for students
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Maintained communication with students' counselors, instructors and staff members to promote supportive environment.
- Planned and organized social and educational activities to promote community building and personal development among students.
- Provided crisis management and intervention during emergency situations.
Director of Diversity, Equity & Inclusion
Biola University
2018.03 - 2022.07
- Provide vision and leadership for co-curricular department at university
- Oversaw operations, department budget of over $100,000 and provided corrective feedback to achieve daily and long-term goals.
- Hired and trained 20 student leaders and 3 staff members yearly
- Manage implementation of university's institutional diversity strategic plan targeting student retention and academic success
- Lead university programming and education in DEI and taught freshman course on intercultural development
- Evaluated performance of existing programs and executed appropriate change models to develop and improve programs for FirstGen students and student struggling with Basic Needs.
Resident Director
Biola University
2011.07 - 2018.03
- Completed quality reviews to check facilities and team performance.
- Evaluated resident living environments for compliance with standards and issues with safety hazards.
- Coordinated leadership and development opportunities for staff members.
- Determined housing assignments and managed room requests or changes for 200-300 students.
- Planned and organized social and educational activities to promote community building and personal development among students.
Store Manager
Coldstone Creamy
2005.01 - 2007.05
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Master of Arts - Higher Education And Student Development
Taylor University
Upland, IN 2009.08 - 2011.05
Bachelor of Arts - Intercultural Studies
Biola University
La Mirada, CA 2005.08 - 2009.05
Skills
California Food Handler Certified
Intercultural Development Inventory Certified
Attention to Detail
Self-Motivated
Teamwork and Collaboration
Interpersonal Communication
Flexible and Adaptable
Dependable and Responsible
Cultural Awareness
Excellent Communication
Customer Service
Timeline
Shift Supervisor
Provisions Deli, Cafe and Bottle Shop
2023.06 - Current
International High School Dorm Parent
Fairmont Prep Academy
2022.08 - Current
Director of Diversity, Equity & Inclusion
Biola University
2018.03 - 2022.07
Resident Director
Biola University
2011.07 - 2018.03
Master of Arts - Higher Education And Student Development
Taylor University
2009.08 - 2011.05
Bachelor of Arts - Intercultural Studies
Biola University
2005.08 - 2009.05
Store Manager
Coldstone Creamy
2005.01 - 2007.05
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