MELEISA JONES
Prime Therapeutics
Providence,US
1
Language
1
Certification
2
years of professional experience
Certified Pharmacy Technician (CPhT) with experience in retail, hospital pharmacy operations, and remote clinical pharmacy support. Experienced in supporting inpatient medication distribution, maintaining sterile environments, and adhering to pharmacy safety standards and procedures. Strong teamwork and communication skills with experience collaborating alongside pharmacists and other healthcare professionals to support efficient pharmacy operations, medication safety, and quality patient care.
Work History
Inpatient Certified Pharmacy Technician
3 Months- Prepared sterile and nonsterile medication products while adhering to USP standards and hospital compounding procedures.
- Refilled automated dispensing cabinets and maintained accurate unit-dose medication inventory for inpatient care areas.
- Delivered medications to nursing units and responded promptly to urgent dispensing requests.
- Verified medication stock levels and rotated supplies to prevent shortages and expired inventory.
- Documented controlled medication transactions and reconciled discrepancies according to hospital policy.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
SR CLINICAL PHARMACY TECHNICIAN (CPHT) /WFH
11 Months- Managed inbound prior authorization calls, documenting clinical details to expedite pharmacist review and approvals.
- Coordinated with pharmacists, prescribers, and nursing staff to resolve complex prior authorizations and secure necessary approvals.
- Performed work-from-home case management to ensure timely completion of prior authorizations and measurable improvements in approval throughput.
- Transferred calls for peer-to-peer consultations to facilitate clinical escalations and expedite authorization decisions while working remote.
- Implemented verification of faxed PA status and recorded approval or denial outcomes to maintain accurate audit trails.
- Enhanced team communication by using email and portal tools to share case updates and track authorization statuses.
RPHT (REGISTERED PHARMACY TECHNICIAN)
5 Months- Processed prescriptions and prepared medications with strict regulatory compliance, reducing dispensing errors and improving safety outcomes.
- Assisted pharmacists in dispensing workflows to increase prescription throughput with measurable reductions in patient wait times.
- Managed inventory and restocked medications to prevent stockouts and maintain continuous supply levels.
- Communicated with patients and healthcare providers to clarify prescriptions and resolve issues, improving patient satisfaction and adherence.
- Maintained accurate records and handled insurance claims to support billing accuracy and reduce claim denials.
- Trained new pharmacy technicians on dispensing procedures and workflow standards to accelerate onboarding and ensure consistent performance.
PHARMACY TECHNICIAN (INVENTORY SPECIALIST)
9 Months- Processed prescriptions with accuracy and verified patient and drug details to maintain dispensing compliance and safety.
- Communicated medication availability and insurance issues to patients and providers, improving prescription fulfillment outcomes.
- Maintained inventory and restocked supplies through routine cycle counts to support uninterrupted daily operations.
- Ensured HIPAA and safety protocol compliance while handling patient data and controlled substances.
- Trained new technicians on workflow, documentation, and error-avoidance techniques to increase team consistency and reduce mistakes.
- Managed supplier communications and stock rotation for essential medications to minimize shortages and ensure timely resupply.
- Designed a patient-priority queuing approach that reduced perceived wait times and improved service reliability.
- Conducted audit rounds of dispensing logs and inventory, documenting expired and controlled meds to preserve compliance and detect discrepancies early.
Education
BACHELOR OF SCIENCE - Biology
Chemistry | Physics
BACHELOR OF SCIENCE - Biology
Cell Biology | Physiology | Microbiology
HIGH SCHOOL DIPLOMA
Human Anatomy | Environmental Science | Chemistry
Skills
Medication dispensing
Insurance billing
EHR management
HIPAA compliance
Medical terminology
Customer service
Communication
Problem-solving
Prior authorization
Sterile/Non-Sterile compounding
Time management
Attention to detail
Multitasking
Personal Information
Title: CPhT
Certification
- RPT
- Pharmacy technician license
- Mar 2025 – Apr 2027
- PTCB
- CPhT Pharmacy technician
- Mar 2026 – Mar 2028
LANGUAGES
Patois (Native).
Timeline
Inpatient Certified Pharmacy Technician
Care New England/ Women & Infants Hospital
08.2026 - CurrentRead More
SR CLINICAL PHARMACY TECHNICIAN (CPHT) /WFH
Prime Therapeutics
12.2025 - CurrentRead More
RPHT (REGISTERED PHARMACY TECHNICIAN)
Stop and Shop Pharmacy
06.2025 - 11.2025Read More
PHARMACY TECHNICIAN (INVENTORY SPECIALIST)
CVS
08.2024 - 05.2025Read More
Barnstable High School
HIGH SCHOOL DIPLOMA
Read More
Bridgewater State University
BACHELOR OF SCIENCE from Biology
Read More
University of Massachusetts
BACHELOR OF SCIENCE from Biology
Read More