Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meleisia Gayle

Central Heights Dias Po Hanover

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2026
2026
years of professional experience

Work History

Kitchen Assistant

Dolphin Cove
2023 - Current
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided backup support to other staff members during busy periods or staff shortages.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
  • Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.

Server

Reggae Paradise
2022 - 2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Housekeeping

Water Edge, Guest House Unity Hall
2021 - 2022
  • Streamlined housekeeping operations by effectively delegating tasks to team members, achieving timely completion of duties.
  • Collaborated with housekeeping staff to ensure timely room turnovers and high cleanliness standards.
  • Streamlined room service operations through effective communication with hotel front desk and housekeeping teams.
  • Streamlined hotel operations through effective communication with front desk staff, housekeeping, and maintenance personnel.
  • Managed housekeeping schedules for timely room turnovers and increased efficiency.
  • Coordinated with housekeeping department to maintain cleanliness standards throughout the hotel property.
  • Maintained a clean and safe environment for patients by performing routine housekeeping tasks.
  • Maintained a clean and safe living environment by performing light housekeeping duties as needed.
  • Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
  • Implemented safety protocols within the housekeeping team, reducing workplace accidents and injuries.
  • Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.

Server/Waitress

Sweet Spice Restaurant Green Island
2019 - 2020
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

Sky Beach Restaurant
2016 - 2018
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Server

Miss Bucks Restaurant
2014 - 2015
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Waitress

Fun Holiday Beach Resort
2008 - 2012
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Answered customers' questions, recommended items, and recorded order information.

Waitress

Hendonism
2006 - 2008
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Certificate - Food And Beverage

Western Hotel Training
Lucea, Hanover Jamaica
2006

General Studies

Grange Hill High School
Westmoreland, Jamaica
1995

Skills

  • Chef assistance
  • Dishwashing services
  • Safe food handling practices
  • Kitchen machinery operation
  • Meal preparation
  • Customer service

Timeline

Kitchen Assistant

Dolphin Cove
2023 - Current

Server

Reggae Paradise
2022 - 2023

Housekeeping

Water Edge, Guest House Unity Hall
2021 - 2022

Server/Waitress

Sweet Spice Restaurant Green Island
2019 - 2020

Server

Sky Beach Restaurant
2016 - 2018

Server

Miss Bucks Restaurant
2014 - 2015

Waitress

Fun Holiday Beach Resort
2008 - 2012

Waitress

Hendonism
2006 - 2008

Certificate - Food And Beverage

Western Hotel Training

General Studies

Grange Hill High School

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