Melena Altamura
Jupiter,FL
Summary
Results-oriented individual with a passion for continuous learning, and delivering high-quality patient care. Known for using analytical thinking and adaptability to solve problems, and support healthcare teams in fast-paced environments. Committed to providing compassionate, efficient, and patient-centered care.
Overview
19
19
years of professional experience
Work History
Small Business Owner
Self-employeed
Jupiter, Florida
06.2011 - 10.2019
- Directed daily business operations, including scheduling, prioritizing tasks, and delegating work to staff.
- Oversaw all aspects of company operations, from customer service to resource and financial management, to ensure profitability and efficiency.
- Built and established a successful business by managing all operational facets.
- Provided guidance and support to employees, improving performance and productivity through effective communication and leadership.
- Managed time and resources efficiently to ensure deadlines were consistently met.
- Delivered exceptional customer service both in person and over the phone, building strong relationships, and resolving any complaints quickly and professionally.
- Maintained accurate financial records and managed all aspects of accounts payable and receivable, including invoicing, and collections.
- Oversaw cash flow, cost control, and compliance with local, state, and federal reporting requirements, and tax filings.
- Performed month-end and year-end close processes, including detailed reporting, reconciliations, and bank deposits.
- Administered payroll, including wage calculations, deductions, bonuses, and electronic deposits, while ensuring adherence to regulatory requirements.
- Monitored inventory levels, placed merchandise orders, and matched them with invoices to ensure accurate stock replenishment.
- Proficient in the QuickBooks desktop and QuickBooks online accounting system; managed full-cycle accounting, including P&L, balance sheets, A/R, A/P, bank reconciliations, payroll, and journal entries.
Small Business Owner
Guana Freight Services
Abaco, Bahamas, Bahamas
01.2001 - 03.2011
- Overseeing all operational, financial, and strategic aspects of the business.
- Managed day-to-day operations, including logistics coordination, staff scheduling, and resource allocation.
- Delivered high-level customer service in a multicultural environment, resolving issues promptly, and maintaining strong client relationships.
- Directed departmental functions involving freight production, pricing strategies, and sales initiatives.
- Oversaw all import operations, ensuring compliance with local and international regulations.
- Proficient in the QuickBooks Desktop and QuickBooks Online accounting systems; managed full-cycle accounting, including P&L, balance sheets, A/R, A/P, bank reconciliations, payroll, and journal entries.
- Generated and analyzed financial statements and reports to monitor business health and drive profitability.
- Developed and implemented office procedures, systems, and internal controls to enhance efficiency and service delivery.
Education
Basic Life Support
Medical Training of The Palm Beaches
West Palm Beach, FL05-2025
Certified Nursing Assistant
Medical Training of The Palm Beaches
West Palm Beach, FL02-2025
Associate Degree Business Accounting -
Institute of Career Education
West Palm Beach, FL06-1997
Skills
- Patient care and hygiene
- Vital signs monitoring
- Medical terminology
- Basic life support (BLS) certified
- Infection control and safety protocols
- Mobility assistance (transfers, ambulation)
- Communication with patients and families
- Documentation and charting
- HIPAA compliance awareness
- Time management
- Attention to detail
- Team collaboration
- Conflict resolution
- Customer service
- Multitasking in fast-paced environments
- Record keeping and data entry
- Professional communication
References
References available upon request.
Timeline
Small Business Owner
Self-employeed
06.2011 - 10.2019
Small Business Owner
Guana Freight Services
01.2001 - 03.2011
Basic Life Support
Medical Training of The Palm Beaches
Certified Nursing Assistant
Medical Training of The Palm Beaches
Associate Degree Business Accounting -
Institute of Career Education
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