Reliable administrative professional with strong organizational skills, customer service experience, and the ability to manage front office operations efficiently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sales Business Development Representative
Tustin Toyota
10.2024 - Current
Communicate with clients to understand their automotive needs
Utilize CRM systems to track customer interactions and follow-ups
Conducted outreach activities, such as cold calling, emailing and attending networking events.
Collaborated with sales team members to develop new strategies.
Office Assistant
Lbc Vets Primary and Urgent Care
01.2024 - 08.2024
Collaborated with veterinarians to prepare necessary documentation for patient treatments and follow-ups.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Managed patient scheduling and appointment confirmations to optimize clinic workflow.
BDC Representative
Crevier BMW
08.2022 - 01.2024
Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
Processed incoming calls, emails, and web chat requests promptly and professionally.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Escrow Assistant
Pacific City Escrow
06.2020 - 06.2022
Assisted customers with the escrow process, including answering questions and providing documentation.
Prepared forms for real estate transactions such as deeds, mortgages, and other legal documents.
Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.