Melesa Starks
Orlando,FL
Summary
Dynamic professional with extensive experience in supervising technical operations and fostering team collaboration. Proven track record in driving operational efficiency and managing inventory to enhance project outcomes. Expertise in implementing system improvements that lead to measurable results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Ride and Show Technician
Universal Studios Orlando
Orlando, FL
04.2022 - Current
- Supervised daily operations of technical staff and equipment maintenance.
- Trained new technicians on Universal-specific and OSHA safety protocols and operational procedures.
- Coordinated troubleshooting efforts for complex technical issues with team members.
- Conducted routine inspections and preventive maintenance on machinery and tools.
- Managed inventory of supplies and components, ensuring availability for ongoing projects.
- Identified areas where improvements could be made in terms of system efficiency or cost savings.
- Collaborated with engineers to improve technical processes and workflows.
- Provided technical support and guidance during project executions and repairs.
- Oversaw daily operations, delegated tasks and assignments, and implemented strategies to optimize workflows.
- Managed multiple projects simultaneously while meeting deadlines.
Automotive Technician
Royal Automotive Group
San Francisco, California
02.2021 - 03.2022
- Performed routine maintenance tasks on various makes and models of vehicles.
- Executed tire rotations, alignments, and brake repairs efficiently.
- Utilized repair manuals and technical diagrams for accurate service guidance.
- Communicated effectively with customers regarding service recommendations.
- Assisted in training new technicians on best practices and procedures.
Lead First Cook
Universal Studios Orlando
Orlando, FL
09.2015 - 12.2020
- Supervised daily kitchen operations to ensure food quality and safety standards.
- Trained and mentored junior cooks in culinary techniques and kitchen procedures.
- Managed inventory, ensuring timely restocking of ingredients and supplies.
- Maintained the cleanliness and organization of kitchen equipment and workstations.
- Managed daily operations of the kitchen, including scheduling shifts, assigning tasks, and monitoring workflow.
- Tracked stock levels to maintain adequate supplies at all times.
- Advised management regarding changes or improvements that could be made to operational efficiency or customer satisfaction.
Assistant Manager
Arby's Restaurant
Winter Springs, Florida
02.2007 - 08.2015
- Trained staff on customer service best practices and menu knowledge.
- Implemented training programs to enhance employee performance and engagement.
- Managed inventory levels to support timely food preparation and service.
- Conducted inventory counts as required, completed paperwork associated with inventory control activities, and resolved discrepancies.
- Monitored compliance with health regulations and maintained cleanliness standards.
- Conducted regular staff meetings to discuss performance and address concerns.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Education
Associate of Occupational Studies - Automotive Engineering
Universal Technical Institute
Orlando, FL08-2021
Some College (No Degree) - Accounting
Valencia College
Orlando, FLSkills
- Technical troubleshooting
- Preventive maintenance
- Team collaboration
- Staff training
- Workflow optimization
- Inventory management
- Operational efficiency
Accomplishments
Penske Outstanding Student Award Scholarship
Certification
◦ EPA CLEAN AIR 609 CERTIFICATION
Timeline
Lead Ride and Show Technician
Universal Studios Orlando
04.2022 - Current
Automotive Technician
Royal Automotive Group
02.2021 - 03.2022
Lead First Cook
Universal Studios Orlando
09.2015 - 12.2020
Assistant Manager
Arby's Restaurant
02.2007 - 08.2015
Associate of Occupational Studies - Automotive Engineering
Universal Technical Institute
Some College (No Degree) - Accounting
Valencia College