Meletatafu Tongamoa-Liu
Van Nuys,CA
Summary
Health care with management experience and exceptional people skills. Desires a challenging role as a customer service.
Overview
9
9
years of professional experience
Work History
Memory Care Director
Sage Glendale Senior Living
Glendale, CA
03.2023 - Current
- Trained staff on dementia-related topics such as communication techniques, safety protocols, and end-of-life care.
- Conducted assessments of residents' cognitive abilities and behavior.
- Developed and implemented programs to improve memory care services.
- Promoted the facility's memory care services through public outreach initiatives.
- Implemented strategies to reduce stress levels among residents living in the memory unit.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Developed medical programs that promoted community health and research.
Memory Care Director
Meridian Senior Living
Santa Monica, CA
08.2022 - 03.2023
- Monitored quality assurance processes in accordance with state regulations.
- Promoted the facility's memory care services through public outreach initiatives.
- Facilitated weekly meetings between family members, healthcare providers, and other stakeholders involved in resident care.
- Evaluated patient records to ensure accuracy of documentation regarding medical treatments, medications, and other health information.
- Assisted in developing policies related to memory care services provided by the facility.
- Personally gave prospective residents and families tours of memory care unit, answering questions about services and facility.
- Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
- Recruited, hired and trained new medical and facility staff.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Developed medical programs that promoted community health and research.
Wellness Director
Evergreen Retirement Community
Burbank, CA
06.2017 - 08.2022
- Assisted Living Scheduling for Medtech and Caregiver
- Incident report, Death Report
- Inservice Staff
- Assessment Team Building Updating Physician Report, appraisal, Careplan for new resident or any change of condition for current resident
- Making sure ED and the team is aware of any change of condition
- Hiring Process
- Point Click Care training
- Updating Medication Orders PCP is signed and fax over to Pharmacy
- Contact Pharmacy for refills and making sure resident have medication in the cart
- Administer Medication
- Contact : Rosie Julinek 818-843-8268
- Oversaw wellness care teams to keep performance in compliance with safety standards and legal regulations.
- Enhanced care quality and increased patient protections by eliminating knowledge gaps and improving staff performance.
- Cultivated strong family support to maximize care outcomes for wellness approaches.
- Met care coverage demands by setting effective schedules and delegating assignments.
- Created individualized wellness plans tailored to the needs of each employee.
- Coordinated team-building activities that encouraged physical activity and social interaction amongst employees.
Caregiver/Lead MedTech
Park Ventura Senior Living
Los Angeles, CA
10.2014 - 12.2017
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Supported bathing, dressing and personal care needs.
- Laundered clothing and bedding to prevent infection.
- Improved patient outlook and daily living through compassionate care.
- Instructed family members on how to provide bedside care.
- Consulted with client care team to continually update care plans.
Med Tech
The Village at Sherman Oaks
Los Angeles, CA
10.2016 - 11.2018
- Assisted patients with activities of daily living, such as bathing, dressing and grooming.
- Administered oral medications to patients in accordance with doctor's orders.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Maintained accurate medication records for each patient.
- Observed patients for adverse reactions to medications or treatments.
- Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
- Assessed patient needs in response to medications.
- Initiated oxygen and administered life-saving drugs in emergency situations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Education
Some College (No Degree) - Certified Nurse Assistant
St Jude
Panorama City, CA04-2019
CERTIFICATE - MEDICAL ASSISTANT
Concorde Career College - North Hollywood
2009
Some College (No Degree) - Business Administration And Management
Heald Career College
Alamoana, Hawaii08-2008
High School Diploma - General
Kapa’a High School
2006
Skills
- Results-oriented
- Training and development
- Client-focused
- Computer proficient
- File/records maintenance
- Quick learner
- Microsoft Office
- First aid, CPR/AHA,
- Bilingual (English/Samoan/Tongan)
- Staff Scheduling
- Onsite Tours
- Client Advocacy
- Telephone and Email Etiquette
- Care Planning
- Staff Development
- Recruiting and Hiring
- Employee Supervision
- Task Prioritization
- Multitasking
- Team Building
Timeline
Memory Care Director
Sage Glendale Senior Living
03.2023 - Current
Memory Care Director
Meridian Senior Living
08.2022 - 03.2023
Wellness Director
Evergreen Retirement Community
06.2017 - 08.2022
Med Tech
The Village at Sherman Oaks
10.2016 - 11.2018
Caregiver/Lead MedTech
Park Ventura Senior Living
10.2014 - 12.2017
Some College (No Degree) - Certified Nurse Assistant
St Jude
CERTIFICATE - MEDICAL ASSISTANT
Concorde Career College - North Hollywood
Some College (No Degree) - Business Administration And Management
Heald Career College
High School Diploma - General
Kapa’a High School