Melford Reid
The Bronx,NY
Summary
To obtain an entry level position where I can utilize my knowledge of processes of providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
City Seasonal Aid Worker
Department Of Environmental Protection
The Bronx, NY
07.2021 - 12.2021
- Engage in the removal of storm debris from flooded homes.
- Loaded, unloaded and moved materials to and from storage areas.
- Engage in the replacement of big and small caps for water hydrants.
- Engage in the painting of hydrants, water boxes, and heads, ensuring of proper color coding applications whenever hydrants are twenty-four and above.
- Excavate debris from culverts, sewer, and catch-basins on flooded roadways.
- Keep records of work assignments and locations.
- Determined materials needed for daily shift and mixed paint to have consistent application.
Self-Employed Taxi
Medallion Owner Operator
New York, NY
01.2017 - 03.2020
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Booked rides using [Access-A-Ride] mobile service.
- Arrived on time to customer appointments.
- Completed individual and business documentation on-time and with minimal errors.
- Managed preventive maintenance on vehicle to maintain optimal condition.
- Helped passengers with questions or area information such as points of interest and entertainment options.
- Offered above-and-beyond service to every rider to encourage repeat business.
- Followed road rules to protect passengers and prevent accidents.
Driver
Uber And Lyft
New York, NY
02.2016 - 05.2017
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Transported high-value clients with professionalism and discretion.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Booked rides using [Access-A-Ride] mobile service.
- Checked in with dispatch to determine schedule and planned pickups.
- Arrived on time to customer appointments.
Security Officer
Securitas Security Services USA
New York, NY
08.2000 - 12.2016
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Education
Bachelor of Arts - Accounting And Business Management
Monroe College
The Bronx, NY12.2007
Skills
- Indoor and Outdoor Painting
- Welding
Certification
- COVID-19 Contact Tracer, Johns Hopkins University
- The American Dream Academy, Business Writing
- Certificate Of Recognition, NYC Environmental Protection
Timeline
City Seasonal Aid Worker
Department Of Environmental Protection
07.2021 - 12.2021
Self-Employed Taxi
Medallion Owner Operator
01.2017 - 03.2020
Driver
Uber And Lyft
02.2016 - 05.2017
Security Officer
Securitas Security Services USA
08.2000 - 12.2016
Bachelor of Arts - Accounting And Business Management
Monroe College