Summary
Overview
Work History
Education
Skills
Timeline
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Melgie Dilorenzo

Union,USA

Summary

Dedicated professional seeking to establish a long-term career with a focus on growth and development. Authorized to work in the US for any employer, bringing a strong commitment to excellence and reliability. Proven ability to adapt and thrive in diverse environments, contributing effectively to team success.

Overview

20
20
years of professional experience

Work History

Quality Technician

Pharma Tech Industries
Union, MO
08.2021 - Current
  • Carried out inspections of components for regulatory compliance. Obtained samples of raw materials for testing and evaluation.

Supervisor

Dunkin' Donuts
Branson, MO
07.2018 - 03.2021
  • Provided outstanding customer service by resolving issues and answering questions effectively. Monitored order accuracy consistently, leading to improved operational performance. Handled customer complaints.

Merchandiser

Ozarks Coca Cola and Dr. Pepper Bottling Company
05.2018 - 11.2018
  • Transport pallets of product and restock shelves efficiently.

Store Manager

Dunkin Donuts
Saint Petersburg, FL
03.2008 - 04.2018
  • Ensured compliance with financial protocols while handling cash transactions and deposits. Maintained organized inventory using first-in, first-out method for product management. Addressed customer complaints

Customer Service Representative

Lincare
Clearwater, FL
08.2015 - 09.2015
  • Engaged with customers, enhancing communication and service delivery.

General Packer

International Labs
Saint Petersburg, FL
08.2012 - 11.2012
  • Performed pill packing with a focus on detail and speed. Checked labels meticulously to confirm proper identification. Adapted quickly to rapid operational demands, enhancing productivity.

Quality Control Inspector

hit promotional products
Saint Petersburg, FL
03.2011 - 10.2011
  • Ensured quality control of work to maintain high standards. Facilitated timely shipping of orders through efficient scanning processes. Verified proper execution of tasks to enhance overall accuracy.

Training Manager

Boston Market
Saint Petersburg, FL
09.2005 - 05.2009

Customer Support

Education

High school diploma - undefined

Northeast High School
Saint Petersburg, FL
01.2006

Skills

  • Quality Inspection
  • Store Management Experience
  • Quality Control

Timeline

Quality Technician

Pharma Tech Industries
08.2021 - Current

Supervisor

Dunkin' Donuts
07.2018 - 03.2021

Merchandiser

Ozarks Coca Cola and Dr. Pepper Bottling Company
05.2018 - 11.2018

Customer Service Representative

Lincare
08.2015 - 09.2015

General Packer

International Labs
08.2012 - 11.2012

Quality Control Inspector

hit promotional products
03.2011 - 10.2011

Store Manager

Dunkin Donuts
03.2008 - 04.2018

Training Manager

Boston Market
09.2005 - 05.2009

High school diploma - undefined

Northeast High School