Overview
Work History
Timeline
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Melia Ann Arken

Los Altos Hills,CA

Overview

28
28
years of professional experience

Work History

Program Coordinator/Administrative Assistant II

Foothill College
Los Altos Hills, CA
07.2014 - 07.2024
  • Managed, monitored and supervised all logistics for large day-long and multi-day-long events such as Language Arts Award Ceremony, Graduation, and Google Three-Day Learning Events
  • Oversaw volunteer coordination, vendor arrangements, program planning, and registration for all volunteers, employees and attendees
  • Ordered equipment, electronics and swag necessary for the event and ensured receipt and distribution prior to the event
  • Requested all A/V technological needs and reservation of space for events
  • Set up and oversaw registration for events
  • Oversaw registration desk morning of events to troubleshoot any issues
  • Created the online tutoring system during COVID lockdown
  • Created database to track registration for all students
  • Integrated that process with onsite registration upon return to campus
  • Organized and oversaw two-week summer seminars for teachers including ordering of food, materials and special equipment needed
  • Proofread all outgoing publications
  • Served as A/P and A/R for state-funded and foundation-funded budgets
  • Paid all vendor invoices related to special events and Learning Resource Center needs
  • Prepared budget reports and data analysis for expenditures and budget planning/monitoring
  • Analyzed and created financial reports, charts and graphs for annual reports to the FHDA Board of Trustees and California State Chancellor's Office
  • Hired and supervised all student workers in the KCI Media Center
  • Used technology to create and document processes and procedures for documenting office hours, awards nominees and scheduling preferences

Junior Account Manager

Cascade Promotion Company
Redwood City, CA
02.2005 - 01.2009
  • Managed all logistics necessary to ensure client approval, payment, and on-time delivery of promotional / incentive products
  • Planned and coordinated special events
  • Hired and supervised up to five employees assigned to events
  • Secured new clients and grew business within established accounts by accompanying and assisting VP of Sales and Marketing with product demonstrations and presentations
  • Used Excel pivot tables and graphs to compile and prepare statistical data and reports that influenced clients’ buying decisions
  • Maintained the highest level of customer satisfaction within assigned accounts (including second largest casino client) by providing daily communication and prompt problem resolution pertaining to accounting, shipping, and other customer service issues
  • Planned, staffed, and coordinated a $200K, week-long event in New York to allow thousands of people to redeem 'points' for promotional / incentive items earned
  • Designed layout of merchandise to conform to assigned area, hired and supervised staff, prepared signage, and developed collateral materials (Excel 'matrices') to highlight pictures, descriptions, prices, and shipping information for all the various products
  • Prepared venue area for event, including using pallet jacks to bring in merchandise to display cases

Senior Administrative Support Coordinator

Space Systems/Loral
Palo Alto, CA
02.1996 - 09.2002
  • As a member of the Reliability Department, ensured effective review of subcontractor documentation and determined likelihood of meeting all customer requirements in the design-and-build of commercial communication satellites for domestic and international companies
  • Supervised temporary employees
  • Improved subcontract documentation process with the design and maintenance of a database for tracking, reviewing and receiving feedback from subcontractor
  • Ensured compliance with all subcontractor contracts and meeting of deadlines
  • Created and presented training workshops for every department in the company on using the database
  • Organized, managed, and hosted all aspects of one of the company’s main employee social events including securing location and food, managing the guest list, and planning entertainment / recreation
  • Prepared and edited all proposals / presentations for format, grammar, and content before final approval

Timeline

Program Coordinator/Administrative Assistant II

Foothill College
07.2014 - 07.2024

Junior Account Manager

Cascade Promotion Company
02.2005 - 01.2009

Senior Administrative Support Coordinator

Space Systems/Loral
02.1996 - 09.2002

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Melia Ann Arken