Melia Donner
Lebanon,IN
Summary
Dedicated self-starter well-versed in event operations and guest services. Comfortable working alone or with a team depending on company needs with a willingness to take on additional responsibilities in order to meet team goals. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Event Staff
Accent Indy
08.2023 - Current
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Event Caterer
City Barbeque
05.2021 - Current
- Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions.
- Remained disciplined and dedicated to meeting high-quality standards.
Front of House Team Member
City Barbeque
07.2019 - 05.2021
- Established a welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
No Degree - Psychology
Butler University
IndianapolisBachelor of Science - Event Management, Hospitality, And Tourism
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2025
Skills
- Self-motivated
- Optimistic
- Creating and maintaining positive relationships
- Written communication
- Guest relations
- Attention to detail
Timeline
Event Staff
Accent Indy
08.2023 - Current
Event Caterer
City Barbeque
05.2021 - Current
Front of House Team Member
City Barbeque
07.2019 - 05.2021
No Degree - Psychology
Butler University
Bachelor of Science - Event Management, Hospitality, And Tourism
Indiana University - Purdue University Indianapolis
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