Melia Gaylord
Owasso,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Customer Service Cashier
Prairie Bakeshop
11.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Prioritized daily needs and worked efficiently without supervision.
Assistant
Vintage Market Days Of St. Louis
10.2022 - Current
- Handled posting on multiple social media platforms, replying to messages and comments, and answering emails.
- Created various spreadsheets on Google and Excel to keep information organized.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Cake Decorator
Reasors
03.2015 - 04.2018
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Education
BYU Idaho
Rexburg, IDSkills
- Problem solving
- Time Management
- Customer Service
- Decision-Making
- Clear Communication
- Reliable and Responsible
- Customer Complaint Resolution
- Customer Focus
- Self Motivation
Timeline
Customer Service Cashier
Prairie Bakeshop
11.2023 - Current
Assistant
Vintage Market Days Of St. Louis
10.2022 - Current
Cake Decorator
Reasors
03.2015 - 04.2018
BYU Idaho