Melia La
Buffalo,NY
Summary
Majoring in marketing at D'Youville University while also on the Women's Soccer team. Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.
Overview
2
2
years of professional experience
Work History
Housing Information Representative
D'Youville University
09.2024 - Current
- Process and organize incoming/outgoing mail.
- Maintain accurate duty logs and update communication journals daily.
- Increased customer satisfaction by addressing information.
Game Day Worker
D'Youville University
09.2024 - Current
- Increased overall customer satisfaction by proactively addressing guest inquiries and concerns.
- Demonstrated flexibility in adapting to various game day roles, showcasing versatility and commitment to team success.
Library Assistant
Illinois Central College
01.2023 - 01.2024
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Organized library shelves, materials and equipment in clear, alphabetized order.
Education
Art Associates Degree -
Illinois Central College
East Peoria, IL05.2024
Skills
- Hard-Working
- Friendly
- Reliable
- Team Player
- Customer Support
- Goal-oriented mindset
- Data entry proficiency
Accomplishments
- Dean's List FALL 22
- President's List SPR 23
- Dean's List FALL 23
- President's List SPR 24
Timeline
Housing Information Representative
D'Youville University
09.2024 - Current
Game Day Worker
D'Youville University
09.2024 - Current
Library Assistant
Illinois Central College
01.2023 - 01.2024
Art Associates Degree -
Illinois Central College
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