Melia MORRISON
Summary
Fine dining professional passionate about curating elevated food and beverage experiences, exceeding guest expectations, and intricate service details with a professional background in luxury resorts and fine dining restaurants. Diligently demonstrates a professional work ethic with over 5 years of industry experience, built upon commitment to integrity, positivity, and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Ponte Modern American
09.2023 - Current
- Consistently cultivated elevated dining experiences through attentive service, detailed menu knowledge, and fostering loyal guest connections.
- Prioritized suggestive selling of Chef curated dishes, highlighting a Michelin 2025 awarded cocktail list, as well as collaborating with the Chef team and Sommelier to enhance wine pairings and the culinary journey for each guest experience.
- Executed professionalism while coordinating task prioritization with Server Assistants, managing section cleanliness, and handling guest conflicts.
(Opening Team) Fine Dining Restaurant
JW Marriott Resort & Spa
04.2023 - 08.2023
Knife & Spoon Back/ Front Server
The Ritz-Carlton Grande Lakes
04.2022 - 02.2023
- One Michelin Star, Forbes 4 star, Triple A Five Diamond Property
- Execution of The Ritz-Carlton and Forbes Luxury Travel Guide service standards while assisting the Maitre'D in cultivating exceptional dining experience for guests through team coordination and intricately detailed service.
- Worked diligently and efficiently as a part of the team to be awarded our first Michelin star as well as train on boarding employees to properly execute service standards.
Guest Service Agent
Waldorf Astoria
09.2021 - 04.2022
- Forbes 4 Star & Triple A 4 Diamond Property
- Cultivating tailored luxury experiences for each guest while assisting their arrival and departure process, resolving discrepancies, and exceeding guest needs through anticipatory service. Recognized for leading amounts of suggestive upsells and genuine guest connection.
Cashier Customer Service
Publix Super Markets
01.2018 - 07.2021
Education
Bachelor of Science - Hospitality Management
University Of Central Florida
Orlando, Florida05.2023
Associates of Arts - General Studies
Valencia State College
Orlando, Florida12.2019
Skills
- Luxury Service Standards & Verbiage
- Dedication to professional development and knowledge
- Team Oriented & Adaptive
- Micros & SpotOn POS experience
Certification
- WSET Level 1 Award in Spirits | September 2025
- Level 1 Introductory Court of Masters Sommelier, Americas | November 2022
- ServSafe & TIPS Certified
Timeline
Fine Dining Server
Ponte Modern American
09.2023 - Current
(Opening Team) Fine Dining Restaurant
JW Marriott Resort & Spa
04.2023 - 08.2023
Knife & Spoon Back/ Front Server
The Ritz-Carlton Grande Lakes
04.2022 - 02.2023
Guest Service Agent
Waldorf Astoria
09.2021 - 04.2022
Cashier Customer Service
Publix Super Markets
01.2018 - 07.2021
Associates of Arts - General Studies
Valencia State College
Bachelor of Science - Hospitality Management
University Of Central Florida