Meliakia Mcpherson
Healthcare screening Specialist
BISHOPVILLE,SC
Summary
Driven by a results-focused approach, I enhanced patient satisfaction and streamlined operations at Prisma Health Tuomey Hospital. Leveraging expert problem-solving and excellent communication, I led initiatives that significantly improved team efficiency and patient care quality, embodying reliability and organizational skills in high-pressure environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Screening Specialist
Prisma Health Occupational Health
Sumter , SC
2016.10 - Current
- Coordinate Drug screen Program.
- Performed Blood collection for laboratory testing.
- Performed/assists Audiograms, PFTs, Vision Screening.
- Assist with health assessments.
- Worked effectively in fast-paced environments.
- Skilled at working independently covering front desk task in processing Patients.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Phlebotomy Technician
Prisma Health-Out Patient Imaging(LAB)
Sumter , SC
2001.07 - 2014.09
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Packaged and shipped specimens to central lab daily.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Medical Assistant
Tuomey Medical Park
1996.10 - 2001.04
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Laboratory Assistant
Colonial Family Practice
Sumter , SC
2015.01 - Current
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Improved patient care by accurately performing and analyzing laboratory tests.
- Documented and verified patient information using laboratory information system.
- Conducted wide range of laboratory tests and recorded results.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
Education
Associate Of Applied Science - Health Administration
Ashworth College
Norcross, GADiploma - Phlebotomy
Central Carolina Technical College
Sumter, SC08.1994
Diploma - Advanced Nursing Assistant
Central Carolina Technical College
Sumter, SC02.1992
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Emergency Response
- Problem-Solving
- Multitasking
- Multitasking Abilities
- Organizational Skills
- Task Prioritization
- Excellent Communication
- Problem-solving abilities
- Relationship Building
- Team building
- Decision-Making
- Active Listening
- Reliability
Certification
AAB Board of Registry- Physicians office Laboratory Technician
Drug & Alcohol Certified
Lifeloc Breath Technologies
BLS Provider
Phlebotomist-Certified
Timeline
Screening Specialist
Prisma Health Occupational Health
2016.10 - Current
Medical Laboratory Assistant
Colonial Family Practice
2015.01 - Current
Phlebotomy Technician
Prisma Health-Out Patient Imaging(LAB)
2001.07 - 2014.09
Medical Assistant
Tuomey Medical Park
1996.10 - 2001.04
Associate Of Applied Science - Health Administration
Ashworth College
Diploma - Phlebotomy
Central Carolina Technical College
Diploma - Advanced Nursing Assistant
Central Carolina Technical College
AAB Board of Registry- Physicians office Laboratory Technician
Drug & Alcohol Certified
Lifeloc Breath Technologies
BLS Provider
Phlebotomist-Certified
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