MELICIA DALHOUSE
Ft. Lauderdale,FL
Summary
Dedicated and reliable professional with over9 years of experience in childcare, commercial cleaning, and housekeeping. Proven ability to maintain cleanliness in both residential and commercial settings, with a focus on providing excellent customer service. Strong attention to detail, organizational skills, and the ability to manage multiple tasks efficiently. Experienced in working independently and as part of a team in high-demand environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Child Care Provider
Self-Employed
01.2015 - Current
- - Provided high-quality care for children aged6 months to10 years
- - Created a safe environment conducive to the emotional and physical development of children
- - Organized engaging activities such as arts and crafts, educational games, and outdoor play
- - Managed meal preparation and snack times, adhering to any dietary restrictions
- - Ensured open communication with parents regarding children's progress, needs, and any concerns
- - Monitored children's safety and well-being during all activities, both indoors and outdoors
Cleaning Services Professional
Self-Employed
01.2015 - Current
- - Performed professional cleaning services for residential and commercial properties
- - Cleaned offices, retail stores, and other business environments, ensuring a tidy and hygienic space
- - Conducted deep cleaning tasks including vacuuming, mopping, dusting, and disinfecting
- - Specialized in cleaning windows, floors, and sanitizing surfaces to maintain high standards of cleanliness
- - Maintained long-term relationships with clients through consistent, high-quality service
Security Officer
Port Security Corps.Limited
08.2010 - 12.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
House Keeper
Smugglers Notch Resorts
12.2006 - 04.2007
- Cleaned and sanitized bathrooms to maintain hygienic facilities.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeper
Yosemite National Park
08.2006 - 06.2006
- - Worked as part of a housekeeping team to maintain the cleanliness of guest cabins, lodges, and communal areas
- - Ensured timely and efficient cleaning of guest rooms cleaning tasks such as sweeping, mopping, dusting, and restocking supplies
- - Responded to guest requests
- - Worked in a fast-paced environment with tight deadlines, ensuring high levels of customer satisfaction and attention to detail
Education
Certificate - Security Officer
Excel Security School
Lauderhill, FL08.2024
High School Diploma - Home Management
Bridgeport High School
Kingston,Jamaica 07.1994
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Positive reinforcement
- Hygiene and cleanliness
- Meal preparation
- Safety awareness
- Housekeeping abilities
Certification
8/28/2024 Certificate of Security Officer: Excel Security School Inc.
Timeline
Child Care Provider
Self-Employed
01.2015 - Current
Cleaning Services Professional
Self-Employed
01.2015 - Current
Security Officer
Port Security Corps.Limited
08.2010 - 12.2012
House Keeper
Smugglers Notch Resorts
12.2006 - 04.2007
Housekeeper
Yosemite National Park
08.2006 - 06.2006
Certificate - Security Officer
Excel Security School
High School Diploma - Home Management
Bridgeport High School
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