Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melida Jean

Foxborough,MA

Summary

Result-driven transportation professional with extensive experience in safe-focused operations, cross-functional management and adhering to MBTA safety regulations, OSHA standards, and HIPAA compliance. Highly skilled in multitasking, prioritization and operating transportation systems and software. Proven track record as a reliable feeder with excellent attendance and commitment to high quality work. Strong communicator and collaborator adapt at working in fast-paced, high-pressure environments, and capable of quickly adapting to new technologies and operational changes. Dedicated to continuous learning and professional growth, with a focus on maintaining safety standards and contributing to team success in a dynamic, diverse work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Fulltime MotorPerson

MBTA MassBay Transportation
04.2018 - Current
  • Responsibility for safe conduct of passengers in emergencies, prepare to observe signal systems according to Authority guidelines. assume accident reports, vehicle and wayside defect reports when necessary and distribute to proper Authority personnel, assist line officials in rectifying problems with his/her train that would impede or disrupt service.
    • Assist in safe evacuation of passengers from his/her train when emergency conditions warrant this action
  • Follow MBTA guidelines and procedures, refer any problems or unusual occurrences to the supervisor.
    • Respond to each inquiry, whether from customer, vendor or co-worker in a courteous and professional manner, be familiar with MBTA Safety Plan as well as Full-time Streetcar Motor person job responsibilities as outlined
    Announced route destinations and changes via PA systems, received and followed directions from train dispatchers, Inspected switches daily
    Performed emergency and regular checks on rail and trains during, before and after trips to optimize the functionality
    Operated trains, adhered to route plans and maintained operations and repair schedules, responsibility for safe conduct of passengers in emergency situations.
    • Prepare to Observe signal systems according to Authority guidelines, collected tickets or payment from passengers and verified information before departure, review work orders and safety plans



Research Assistant/Dental Health Advocate

BU Henry M. Goldman School of Dental Medicine
07.2010 - 05.2016

• Educate caregivers about the importance of dental health and safety for their children by offering culturally appropriate, dental health and safety advice to caregivers based on discussions with them.
• Conduct home-based interviews with caregivers that provide them with dental health knowledge and serve to encourage positive dental behaviors for children.
• Ensured compliance of all health and safety programs with OSHA and HIPPA rules and requirements
• Upload audio research files to a shared drive, entering information on OnCore database.
• Provided support on health and safety services in coordination with program and personnel teams
• Carry out door-to-door recruitment explaining the study to residents and attend community events to identify and recruit potential study participants.
• Assisted in preparing health and safety procedure presentations for employee meetings

  • Checked incoming data for accuracy and integrity to identify and resolve problems
  • Managed critical paperwork such as informed consent forms and personal waivers
  • Analyzed Audio Recording data samples by conducting interviews with caregivers






Administrative Assistant

Vinfen
01.2008 - 07.2010
  • Managed various operational and administrative functions for organizations
  • Coordinated, prepared, and distributed various types of internal and external professional communication, including memoranda, official filings, and reports
  • Mediate and resolve routine issues
  • Monitor inventory and stocks
  • Created and maintained spreadsheets and developed administrative and logistical reports
  • Tracked and submitted employee time-sheets to accounting department for payroll processing
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Entered invoice data into the company database and updated details, including customer contacts and delivery dates to keep information current
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies

Education

Master of Science - Urban Affairs

Boston University
Boston, MA
2016

Bachelor of Science - Health Care Management

Newbury College
Boston, MA
2010

Skills

  • Administrative functions management
  • Knowledge of Microsoft word, Excel, Outlook, SMS fundamentals, and database applications
  • The ability to undertake several projects simultaneously
  • Customer service skills
  • OSHA/HIPPA regulatory compliance
  • Excellent plan comprehension
  • Computer literate
  • Strong work ethic
  • Strategic project planning
  • Strong interpersonal skills
  • Exceptional problem solver
  • FTA and DPU regulations knowledge
  • Dependable independent worker
  • Construction quality standards, and safety understanding

Certification

Certificate in Health Care Advocate, Boston University School of Public Health
Certified Patient and Safety Navigator Massachusetts Department of Public Health

ROW

Timeline

Fulltime MotorPerson

MBTA MassBay Transportation
04.2018 - Current

Research Assistant/Dental Health Advocate

BU Henry M. Goldman School of Dental Medicine
07.2010 - 05.2016

Administrative Assistant

Vinfen
01.2008 - 07.2010

Master of Science - Urban Affairs

Boston University

Bachelor of Science - Health Care Management

Newbury College
Melida Jean