Melida Pack
Spartanburg,SC
Summary
Results-driven supervisor with experience leading Home Depot rental operations, freight handling, and customer service teams. Skilled in training associates, resolving issues, and managing inventory systems. Known for problem solving, clear communication, and dependable daily operations.
Overview
7
7
years of professional experience
Work History
Freight Handler
Home Depot, USA
SPARTANBURG, SC
08.2026 - 10.2026
- Loaded and unloaded freight at Home Depot receiving dock
- Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
- Staged inbound freight for replenishment and storage
- Moved pallets using hand truck and pallet jack
- Inspected shipments for damages or discrepancies prior to loading and unloading.
- Sorted merchandise for stocking across Home Depot sales floor
- Collaborated with team members to support various tasks with heavy lifting and dock cleanup
- Followed Home Depot safety rules during freight handling
Tool Rental Supervisor
Home Depot
Spartanburg, South Carolina
04.2025 - 08.2026
- Supervised Home Depot rental center associates and daily customer service operations.
- Coordinated equipment reservations, pickups, and returns for rental customers.
- Inspected rental equipment for safety, cleanliness, and readiness before checkout.
- Trained associates on Home Depot rental procedures and customer service standards.
- Managed rental inventory and updated equipment status in Home Depot systems.
- Supported maintenance requests and scheduled repairs for rental fleet equipment.
- Enforced Home Depot safety practices across rental counter and equipment yard.
- Prepared monthly reports detailing revenue generated from rentals.
Flooring Associate
Home Depot
Spartanburg, South Carolina
10.2024 - 04.2025
- Assisted Home Depot customers with flooring product selection and project questions.
- Explained laminate, vinyl, carpet, and tile features in Home Depot flooring aisles.
- Processed special orders for flooring materials and installation services.
- Supported pricing, signage, and promotional setup across Home Depot flooring displays.
- Collaborated with Home Depot associates to resolve customer concerns and product needs.
- Demonstrated effective communication by engaging with customers and colleagues to address inquiries.
- Developed strong relationships with vendors to obtain competitive pricing on materials.
Tool Rental Associate
Home Depot
Spartanburg, South Carolina
02.2023 - 10.2024
- Assisted customers in Home Depot Tool Rental Center with equipment selection.
- Explained tool operation, features, and safety guidelines to customers.
- Ensured that all equipment was clean, maintained, tested and in safe working condition before renting it out.
- Inspected tools for safety, damage, and proper operating condition.
- Processed rental contracts, returns, and reservations using point-of-sale systems.
- Organized rental inventory and maintained accurate tool availability records.
- Supported store associates with special orders, pickups, and customer service.
Assistant Manager
Edible Arrangements
Spartanburg, South Carolina
02.2020 - 02.2023
- Supervised daily store operations for fruit arrangement and gift order fulfillment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained staff on arrangement preparation, packaging, and presentation standards.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer concerns for pickup, delivery, and special occasion orders.
- Enforced food safety, cleanliness, and product freshness procedures.
- Opened and closed store, securing cash, stock, and work areas.
Education
High School Diploma -
Spartanburg High School
Spartanburg, SC01-1993
Skills
- Freight handling
- Freight inspection
- Freight staging
- Forklift operation
- Pallet jack operation
- Warehouse operations
- Inventory scanning
- Problem solving
- Time management
Timeline
Freight Handler
Home Depot, USA
08.2026 - 10.2026
Tool Rental Supervisor
Home Depot
04.2025 - 08.2026
Flooring Associate
Home Depot
10.2024 - 04.2025
Tool Rental Associate
Home Depot
02.2023 - 10.2024
Assistant Manager
Edible Arrangements
02.2020 - 02.2023
High School Diploma -
Spartanburg High School