Summary
Overview
Work History
Education
Skills
Timeline
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Meliha Miljkovic

Bowie,MD

Summary

Organized and dependable candidate with experience in accounting, business management, coaching, and developing employees to ensure performance goals are met. Able to implement new strategies to improve organizational productivity and efficiency. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Overview

9
9
years of professional experience

Work History

Junior Estimator

Panda Exteriors
12.2023 - 03.2024
  • Prepared and examined invoices; ensured financial records are accurate.
  • Increased client satisfaction by promptly addressing inquiries and providing detailed explanations of estimate calculations.
  • Supported senior estimators in preparing comprehensive supplements, resulting in increased win rate for the company.
  • Improved project cost accuracy by diligently reviewing project specifications and gathering accurate data for estimates.
  • Safeguarded company interests by conducting thorough risk assessments for each project, mitigating potential issues before they arise.
  • Reduced discrepancies between estimated costs and actual expenses through meticulous reviewing of insurance estimates and contract agreements throughout the project lifecycle.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Maintained thorough records of all warranties, ensuring accurate documentation and timely submissions.
  • Collected ACH and credit card payments to balance accounts.
  • Resolved customer complaints, bringing in over 120 five star reviews.

HR Performance Manager

National Income Gryska Agencies
01.2021 - 12.2023
  • Source and screen candidates for multiple roles and coordinate interviews, offers and onboarding
  • Act as brand ambassador to educate candidates on company culture, mission, career growth, and vision
  • Manage employee performance and development to increase productivity; assist managers and employees in using the agency’s performance management program
  • Issue performance plans and adjusted goals; train staff on the development of measurable performance goals and standards, progress reviews, and annual appraisals
  • Review and audit award nominations and recognize employee performance and motivate employees through the agency award programs
  • Provide guidance regarding recruitment, benefits, and employee relations
  • Enroll and audit new hires for orientation classes and training seminars
  • Complete performance reviews and appraisals
  • Address and manage employee schedule
  • Support the development, changes, and implementation new policies and procedures.

Hr Office Manager

Atlantic General Contractors
04.2015 - 12.2020
  • Managed staff by recruiting, staffing, and training employees
  • Answered questions regarding 401K plan, vacation and benefits
  • Analyzed causes of turnover and suggested approaches to drive improvements in employee retention
  • Implemented and improved award programs to boost employee morale
  • Developed and updated policies and procedures in the employee handbook
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns
  • Recorded expenses and maintained accounting records
  • Processed and reviewed payroll
  • Compiled data and reports for board and committee meetings.
  • Analyzed complex accounting issues, providing clear guidance on appropriate treatment according to relevant accounting standards.
  • Recorded expenses and maintained accounting records.

Education

Master of Science - Business Management

UMGC
Adelphi, MD
12.2020

Bachelor of Science - Human Resources Management

UMGC
Adelphi, MD
12.2017

Skills

  • Managing Operations and Efficiency
  • Overseeing Employees
  • Human Resource Management
  • Personnel Management
  • Multitasking and Time Management
  • Effective Communication
  • Attention to Detail
  • Performance Management
  • Employee Development
  • Staff Management
  • Accounting Administration
  • Invoicing

Timeline

Junior Estimator

Panda Exteriors
12.2023 - 03.2024

HR Performance Manager

National Income Gryska Agencies
01.2021 - 12.2023

Hr Office Manager

Atlantic General Contractors
04.2015 - 12.2020

Master of Science - Business Management

UMGC

Bachelor of Science - Human Resources Management

UMGC

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Meliha Miljkovic