MELIKE GUNES ISCAN
Brooklyn,NY
Summary
Motivated and results-driven professional in business administration and marketing seeking a challenging position within a company. Proven track record of excelling in a fast-paced administrative environment, showcasing exceptional organizational and communication skills. Proficient in managing schedules, coordinating tasks, and maintaining efficiency. Eager to apply these skills in a new field, contributing to a dynamic team environment.
Overview
11
11
years of professional experience
Work History
Manager Assistant
Tacis Beyti Restaurant
11.2021 - Current
- Assisted the manager with day-to-day operations, ensuring smooth workflow and excellent customer service
- Supervised and trained staff to maintain high performance and adherence to company standards
- Monitored inventory levels, placed supply orders, and ensured cost efficiency
- Handled customer inquiries, complaints, and feedback, ensuring satisfaction and loyalty
- Managed schedules and coordinated team shifts to ensure adequate staffing
- Contributed to marketing efforts, such as promoting special offers and events to increase customer engagement
- Assisting Health Department yearly during inspections
- Supported financial tasks, including daily cash handling and report preparation, shift closing report
Department of Sale/ Sales and customer relations (Intern/Trainee)
MIT National Land Services
02.2021 - 06.2021
- Operating daily sales goal
- Engaged with clients to build relationships and understand their needs
- Assisted in market research to identify new sales opportunities
- Participated in team meetings to develop marketing and sales campaigns
- Analyzed sales performance and reported to management
Insurance/Operation Assistant (Extern/Trainee)
Barsan Global Logistics
10.2015 - 02.2016
- Processed electronic payment vouchers and handled accounts payable and receivable
- Assisted in the creation of various accounting reports on a monthly basis
- Posted daily ledger entries to accounts
- Reviewed account status with departments and responded to account inquiries
- Maintained accounting files and database
- Ensured agency’s compliance with all statutes, policies, and procedures related to purchasing
- Follow the insurance processes
- Apply the custom applications for the customers
Operation /Customer Service
Metsan Global Logistics
06.2014 - 09.2015
- Maintained the calculation of total daily sales
- Assisted customers with their purchase tracking
- Operated the cash register and kept track of merchandise
- Cashed-out the register in order to make daily deposits
Education
Associate of Occupational Studies Degree - Business Administration
ASA College
Brooklyn, NY02.2020
Bachelor’s Degree - International Logistics And Transportation
Beykent University
AYAZAGA ISTANBUL06.2016
Skills
- MS Office: Word, Excel, Access, and PowerPoint
- Excellent customer service and interpersonal skills
- Bilingual English/Turkish
- Knowledge of Payroll, A/P, A/R, G/L, and Taxation Applications
Languages
English
Full Professional
Spanish
Limited Working
Turkish
Native or Bilingual
Kurdish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager Assistant
Tacis Beyti Restaurant
11.2021 - Current
Department of Sale/ Sales and customer relations (Intern/Trainee)
MIT National Land Services
02.2021 - 06.2021
Insurance/Operation Assistant (Extern/Trainee)
Barsan Global Logistics
10.2015 - 02.2016
Operation /Customer Service
Metsan Global Logistics
06.2014 - 09.2015
Associate of Occupational Studies Degree - Business Administration
ASA College
Bachelor’s Degree - International Logistics And Transportation
Beykent University
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