Melike Ipekci
San Jose
Summary
Business, sales, and hospitality-minded professional with 10+ years of experience in various industries. B2B sales in the Gourmet Food ,Tile and Car Industries. Customer service and management experience in the restaurant industry.
Overview
12
12
years of professional experience
Work History
Car Salesperson
Stevens Creek KIA
06.2023 - Current
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated products by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Manager of Operations
Garlic Mediterranean Grill and Catering
06.2021 - 08.2022
- Coordinated daily Front of House Back of House restaurant operations
- Managed staff of 10 employees
- Increased gain margin of select menu items by reviewing supply costs and local averages
- Established and updated online ordering platform
- Established 2 weekly corporate catering orders which resulted in 4K increase in monthly revenue
- Implemented revised inventory and ordering systems which resulted in increased revenue
- Introduced new methods, practices, and systems to reduce turnaround time
Sales Manager
Ali's Gourmet
07.2019 - 12.2020
- Reviewed and evaluated prospect data and lead generation techniques, resulting in 77 new accounts
- Increased new account sales by 279% from 43 accounts to 120 by implementing new sales process and creating new sales materials
- Maintained active prospecting and outreach schedule
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
- Resolved customer issues quickly to close deals and boost client satisfaction
Sales Manager
Hera Tile and Stone
02.2017 - 08.2018
- Responsible for on-site client needs analysis and presentation
- Maintained active prospecting and outreach schedule which resulted in sale every day for 8 months
- Leveraged Graphic Design experience to create custom kitchen and bathroom designs
- Researched competitors' activities and products to uncover new trends
- Resolved customer issues quickly to close deals and boost client satisfaction
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
Principal and Founder
IQ-Ra After School Academy
08.2015 - 06.2017
- Developed Academy strategic mission and longer vision
- Provided leadership, direction, and coordination for 3 teachers preparing class activities for seventy six students
- Provided advisory services for parents/clients
- Managed parent/client relationships from enrollment to retention
- Responsible in handling all daily revenue, sales transactions, payroll and operating costs.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards
- Monitored student behavior and enforced discipline policies
- Supervised afterschool program to promote student growth and maintain safety for all attendees
Family Photographer
Newborn
05.2012 - 08.2015
- Special Medical Park Hospital
- Marketed and advertised services to attract customers
- Discussed photo shoot requirements and style with clients
- Edited shots and processed images
- Maintained 24/7 availability for clients
- Delivered completed albums to clients
- Worked flexible hours across night, weekend and holiday shifts
- Worked with customers to understand needs and provide excellent service
Education
Real Estate
Allied Real Estate Schools
San Francisco, CA03.2021
Fashion Design
Vakko Esmod Istanbul
Istanbul06.2016
Photography
IFSAK
Istanbul 05.2014
Graphic & Web Design
BLG Academy
Istanbul 06.2010
Skills
- Communication skills
- Leadership
- Guest services
- Sales Presentations
- Design, Art & Crafts
- Customer service
- Marketing
- Operations management
- Natural leader
Timeline
Car Salesperson
Stevens Creek KIA
06.2023 - Current
Manager of Operations
Garlic Mediterranean Grill and Catering
06.2021 - 08.2022
Sales Manager
Ali's Gourmet
07.2019 - 12.2020
Sales Manager
Hera Tile and Stone
02.2017 - 08.2018
Principal and Founder
IQ-Ra After School Academy
08.2015 - 06.2017
Family Photographer
Newborn
05.2012 - 08.2015
Real Estate
Allied Real Estate Schools
Fashion Design
Vakko Esmod Istanbul
Photography
IFSAK
Graphic & Web Design
BLG Academy