Melina Ball
St. Cloud,FL
Summary
Pediatric Care manager with 2.5 years of experience who is excellent at juggling multiple tasks, ability to work well under pressure, ability to handle multiple projects simultaneously with a high degree of accuracy and proven leader. Passionate in working with senior leadership on process optimization and creating a safe, productive, and enjoyable work environment for other care managers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pediatric Care Manager RN I
Centene
08.2021 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Managed caseload to satisfy multiple patients with diverse needs.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Care Manager
Actalent
05.2021 - 08.2021
- Worked as a Temporary employee for Centene.
Staff RN, Shift leader, Nursery RN
Adventist Health System
02.2018 - 05.2021
- Provided skilled direct nursing care to postpartum women including newborns
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Conducted daily shift briefs to inform staff of changes in patient care assignments
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale
Patient Registration Coordinator
Adventist Health System
12.2012 - 02.2018
- Checked daily doctor schedules and verified insurance
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Nursing
Adventist University of Health Sciences
Orlando12.2017
Skills
- Conflict Resolution
- Interdisciplinary collaborations
- Policy Implementation
- Staff Training and Development
- Cross-Functional Teamwork
- Complex Problem-Solving
- Time Management
Certification
- Registered nurse license, 04/30/2025
Timeline
Pediatric Care Manager RN I
Centene
08.2021 - Current
Care Manager
Actalent
05.2021 - 08.2021
Staff RN, Shift leader, Nursery RN
Adventist Health System
02.2018 - 05.2021
Patient Registration Coordinator
Adventist Health System
12.2012 - 02.2018
Bachelor of Science - Nursing
Adventist University of Health Sciences