Background includes helping families improve conditions and keep all members together through hands-on support and case management. Proficient in current program services and eligibility requirements. Good planning and relationship-building skills.
Overview
11
11
years of professional experience
Work History
Referral Specialist
Kaweah Health Exeter Clinic
Exeter, CA
07.2018 - Current
Verified insurance eligibility for referred services using online databases and contacted insurers directly when needed.
Maintained detailed records of all patient referrals, including dates of submission, status updates, and any additional information required by insurance providers.
Researched and responded to inquiries from providers regarding pending or denied referrals in a timely manner.
CASE MANAGER
Social Vocational Services
Visalia, CA
08.2012 - 07.2018
Counseled clients on available resources within the community that could help meet their needs.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Maintained up-to-date case records with case activity status.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.