Summary
Overview
Work History
Education
Skills
Timeline
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Melina Clark

Edinburg,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Code Enforcement

Union Township
08.2014 - Current
  • Coordinates fee payment deadlines and disbursement.
  • Establishes positive relationships with local municipality personnel to facilitate smooth coordination during permit and code enforcement processes.
  • Maintains and updates website.
  • Oversees all daily operations, ensuring compliance with state and government regulations.
  • Maintains accurate documentation and case files on all investigations, inspections and enforcement actions while ensuring compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
  • Facilitates the resolution of disputes between residents related to code enforcement matters through mediation efforts.

Collections Agent

Sanitation Department
05.2005 - 08.2014
  • Compiled and analyzed data to produce reports.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Directed day-to-day collections functions.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

Mortgage Forclosure Clerk

Sheriff's Department
08.2002 - 05.2005
  • Coordinated mortgage foreclosures and other legal proceedings.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.

Clerk

Register & Recorder's Office
12.1999 - 08.2002
  • Researched title transfer of properties.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Education

Bachelor of Science - Business Administration

Gannon University
Erie, PA
12.2001

Skills

  • Attention to Detail
  • Dependable and Responsible
  • Organization and Time Management
  • Computer Skills
  • Excellent Communication
  • Multitasking
  • Teamwork and Collaboration
  • Customer Service

Timeline

Code Enforcement

Union Township
08.2014 - Current

Collections Agent

Sanitation Department
05.2005 - 08.2014

Mortgage Forclosure Clerk

Sheriff's Department
08.2002 - 05.2005

Clerk

Register & Recorder's Office
12.1999 - 08.2002

Bachelor of Science - Business Administration

Gannon University

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Melina Clark