Melina Galaz
RIALTO,CALIFORNIA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Asset Protection Associate Team Lead
Walmart
09.2023 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Wrote reports outlining activities and results.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Held weekly team meetings to inform team members on company news and updates.
- Built strong relationships with customers through positive attitude and attentive response.
Asset Protection Associate
Walmart
10.2019 - 09.2023
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Built professional relationships with local law enforcement and other related organizations.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Asset Protection Customer Host
Walmart
03.2019 - 10.2019
- Reduced inventory shrinkage by performing thorough audits and implementing theft-prevention strategies.
- Increased overall store safety by swiftly responding to emergency situations like medical incidents or altercations between customers.
- Assisted in the apprehension of shoplifters by maintaining a strong presence on the sales floor and collaborating with law enforcement when necessary.
- Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
- Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.
- Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.
Seasonal Cashier
Target
08.2018 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Picker Packer
Amazon
01.2018 - 08.2018
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
Education
No Degree - Child Care
San Bernardino Valley College
High School Diploma -
Wilma Amina Carter High School
Rialto2013
Skills
- Detail Oriented
- Team Training
- Inventory Control
- Integrity and Trustworthiness
- Emergency Response Planning
Additional Information
I was a volunteered at Our Lady of Hope as a Catechist from 2013-2018. I worked with youth from ages 13-17 years of age and help developed and understand their faith.
Timeline
Asset Protection Associate Team Lead
Walmart
09.2023 - Current
Asset Protection Associate
Walmart
10.2019 - 09.2023
Asset Protection Customer Host
Walmart
03.2019 - 10.2019
Seasonal Cashier
Target
08.2018 - 03.2019
Picker Packer
Amazon
01.2018 - 08.2018
No Degree - Child Care
San Bernardino Valley College
High School Diploma -
Wilma Amina Carter High School