Melina Garcia Torres
Issaquah,WA
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Garage Clothing
Tukwila
10.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Server
Era Living
Issaquah
01.2018 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Lake Washington Technical Academy
Kirkland, WAHigh School Diploma -
Issaquah High School
Issaquah, WA06.2019
Skills
- Store Organization
- Loss Prevention
- Store Opening and Closing
- Goals and Performance
- Google Drive
- Customer Service
Timeline
Assistant Store Manager
Garage Clothing
10.2021 - Current
Server
Era Living
01.2018 - 09.2020
Lake Washington Technical Academy
High School Diploma -
Issaquah High School