Melina Hodges
Sumter,SC
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Dedicated to interacting with tenants and property maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with owners and decision-makers for various needs. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Property Manager in Charge
DGA Residential, LLC.
03.2023 - Current
- Manage a multiple-program apartment community of 100 units
- Follow/enforce HUD policies and Fair Housing regulations
- Enforce company community policies within the community and file evictions as needed
- Run and submit weekly and monthly reports to supervisors which include vacancy tracking, EIV findings, collections/write offs, and expense reports
- Process certifications to include annual, interim, unit transfers, move in/out, and gross rent
- Supervise maintenance staff and delegate work order tasks and unit turns
- Accept rental applications and process applicant screenings
- Maintain and update site waiting list
- Complete pre-move in requirements and schedule lease ups as needed to meet occupancy guidelines
- Perform quarterly unit inspections and move out inspections as needed
- Travel to other company owned properties to train new property managers
- Perform daily administrative tasks which include processing payments, entering invoices, ordering parts, maintaining file organization and compliance, answering phone calls and email inquiries.
Housing Case Manager
Housing Authority of Sumter
10.2018 - 03.2023
- Perform lease renewals and relocations for new and existing clients
- Process income changes for clients and communicate changes with landlords
- Provide intake screening assessments including employment and psychosocial history, risk assessment and development individualized plans
- Provide case management and crisis response as needed to help clients achieve goals
- Enforcing policies set forth by HUD and monitoring/updating the records of current and previous tenants
- Build partnerships with community agencies to plan and organize events for authority clients
- Work directly with residents to identify potential barriers to self-sufficiency and refer out to different community agencies to help achieve educational, financial and career goals
- Provide individual and group orientations and training classes
- Perform relevant administrative tasks including but not limited to scheduling appointments, processing rent payments and adjustments, accepting housing applications, processing paperwork for income and household changes, entering work orders and reporting to the maintenance department as needed.
Training Store Manager
Wendy's Company
04.2006 - 08.2018
- Supervise a team exceeding 25 employees, and four or more subordinate managers
- Ensure compliance with local, state and corporate policies and procedures
- Conduct food preparation/facility inspections
- Maintain quality assurance standards at all times
- Check equipment and product temperatures multiple times daily and fill out DOP
- Inspect new facilities and assist with soft openings
- Provide detailed reports and weekly action plans to supervisors
- Work with corporate employees and DHEC through annual inspections
- Report any foodborne illnesses or injuries to necessary agencies
- Recruiting, hiring and training of new employees and managers to include use of online application systems, conducting interviews, using E-verify process to verify employment, entering new employees into database, new hire orientation and creating/scheduling a training plan
- Assist in the training process of new product roll-outs and restaurant openings for the franchise as a training store manager
- Daily responsibilities included: deposit entry, product inventory, scheduling, payroll, processing labor and sales reports and making adjustments as needed, completing product orders, updating menu pricing, basic equipment maintenance and maintaining store cleanliness
- Recognized by the Wendy's Company for becoming a Phase II training store, and running at 'A' level operations; two of the highest recognized achievements in the Company.
Education
Bachelor's degree in Business Administration -
University of Arizona Global
San Diego, CA03.2021
Skills
- Property Management
- Compliance Monitoring
- Adaptability and Flexibility
- Tenant relations
- Mentoring abilities
- Compliance Training
Certification
- Family Self Sufficiency Coordinator, Present
- Adult Mental Health First Aid, 01/01/22, 01/01/25
- Property Manager in Charge, 08/01/23, 06/01/25
- Certified Tax Credit Specialist, Present
- NAHRO HCV Occupancy Specialist, Present
Awards
Training Store Manager - Phase 2, 09/01/14, Highest recognized position for a general manager within the Wendy's Company.
Timeline
Property Manager in Charge
DGA Residential, LLC.
03.2023 - Current
Housing Case Manager
Housing Authority of Sumter
10.2018 - 03.2023
Training Store Manager
Wendy's Company
04.2006 - 08.2018
Bachelor's degree in Business Administration -
University of Arizona Global