Assistant Store Manager
Sephora USA
11.2023 - Current
- Streamlined store operations through the implementation of efficient scheduling, task delegation, inventory management, and performance monitoring.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates, Leads, and coordinators in client engagement, product knowledge, and selling techniques, significantly increasing metrics.
- Addressed client concerns from Medallia promptly and professionally, maintaining high levels of customer retention and loyalty.
- Strategized to achieve payroll budget, sales forecast, beauty services goal, and operational tasks.
